Total 25 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

12%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

IK
Ismini K.

Leisure, Travel & Tourism, 1-10 employees

More than a year

5.0

Amazing support

Pros

Was quick to start working with and using it day to day feels very simple. The customer support is excellent and available 24/7 whenever help is needed. Also if there's something we require that isn't already included they're willing to add it after we ask which is a huge plus.

Cons

The connection can be a bit slow at times. Aside from that the overall experience with the system has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

VG
Valentina G.

Hospitality, 11-50 employees

More than a year

4.0

user friendly cloud platform

Pros

Starting off with it was easy. Being cloud based is a big advantage and the customer support has been reliable whenever needed.

Cons

One thing still missing is yield management and adding that would make the system even better.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

DM
Daphne M.

Hospitality, 1-10 employees

More than a year

5.0

Always improving

Pros

I really appreciate how flexible the software is and it keeps getting better thanks to the constant rollout of new features and updates.

Cons

There are still a few functions missing that I was used to having in older offline systems. I've also noticed some hiccups when it integrates with other online booking platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

VD
VICTORIA D.

Hospitality, 1-10 employees

More than a year

5.0

Good value and support

Pros

The customer service has been excellent and I really appreciate having everything in one place at a good price.

Cons

A downside is that it still doesn't have an app. The menus can be confusing to figure out at times and some changes have to be updated across different pages or tabs. It's not completely simple to manage especially since there are too many options or menus to modify the same thing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KP
Kyriakos P.

Hospitality, 1-10 employees

Less than a year

5.0

Helpful training

Pros

Using it feels very easy and the Skype training sessions that explain the programs features are brief, clear and simple to follow.

Cons

There were a few small things that needed adjustment such as applying restrictions to individual price catalogs but after I reached out to the team they made the changes and now it fits almost all of my needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10