Hoteliga Reviews

Pros

Throughout the time I've been using it channel management has been the feature that helped me the most. Being able to upload my hotel's invoices directly into the system has also been really useful and I've appreciated how simple it is to use every day.

Cons

I can't point to any real downside with this software. Since I manage a small property my overall use of it isn't very extensive.

Pros

Getting around the software feels very easy and all the features are laid out in a way that makes them simple to locate. Updating or changing reservations is quick and trouble free and the site is consistently up and running whenever needed. On top of that the customer support team is friendly, responsive and genuinely helpful.

Cons

I honestly haven't come across any negatives about the software.

Pros

Using it feels very simple and uncomplicated. It lets you handle many different tasks and you can also connect other products to the main system which makes everything work together really effectively.

Cons

Nothing at all. I don't have any complaints about the software.

Pros

Everything about it has been excellent. It's fast, easy to use and works without any trouble. Nothing more to add.

Cons

I haven't run into any problems while using it.

Pros

Matches the Greek tax system really closely which makes it very practical to use.

Cons

A few areas could still be improved especially the process for uploading invoices to myDATA.

Pros

It's affordable, easy and cloud based which makes it simple to use.

Cons

A mobile version would make it even better especially since the system is already cloud based.

Pros

The reservations feature is really simple to use which makes daily tasks much more convenient.

Cons

I'd maybe prefer a more sophisticated graphical interface.

Pros

Being able to sign in from anywhere (including my phone) makes things much more convenient for me.

Cons

One downside is that customer support isn't available by phone on weekends during the summer season.

Pros

Everything is in one place with this software and the system is simple to use while still covering all the basic and necessary features you need.

Cons

The channel manager could still use some improvement.

Pros

Using it feels easy and even though it can be a bit slow at times that really isn't a major issue.

Cons

There are moments when it responds a little slowly but it's not important enough to be a real concern.

Pros

Whenever I need assistance the support team is really helpful. The system is user friendly, lets me correct mistakes by deleting them and comes with plenty of tools that are useful in daily work.

Cons

Something that's missing is a price per day option and the extra pricing function hasn't been very helpful for my needs.

Pros

Has been really practical to use. It is useful and the whole system feels pleasant and simple to work with.

Cons

A few additions would make the system even better: a mobile app, support for different occupancy options within the same room types, a breakfast included option in the booking engine shown alongside the rates and the ability to pay a deposit by entering a credit card number when completing a reservation.

Pros

It covered everything I needed. The booking engine works really well and with a bit of CSS knowledge it can be customized quite nicely.

Cons

Interface could use a slight refresh and although it already integrates with many systems there's still room for improvement.

Pros

Being cloud based is a big advantage since I can sign in from anywhere using my credentials whenever I need to.

Cons

We ran into some problems with the reports and unfortunately they were never resolved.

Pros

Its possible for me to log in from wherever I am which is really convenient and that is because it is a cloud based software. The system is generally very user friendly and simple to work with.

Cons

It offers a lot of possibilities and options which is a big plus but that can sometimes make it a little confusing to work with.

Pros

The channel manager has been a huge help because it saves us a lot of time at work and makes daily life much easier.

Cons

Its calendar and the settings still need some improvements. Please also update the receipt and invoice section so the customer details can be filled automatically when we enter the VAT number.

Pros

It gives a very realistic live picture of what's actually happening.

Cons

There really wasn't anything I disliked about it.

Pros

Getting started with Hoteliga feels very easy. The platform is user friendly and whenever any issue has come up, the help desk has been able to answer questions or resolve it. My account manager is also very approachable and does a really good job of explaining more complicated problems in a way that's easy to understand. Once you get used to uploading price points and similar settings it becomes a very simple and effective system to work with.

Cons

I'd still like to see user access control improved. I know the option to differentiate between users is available but I'd like more flexibility in assigning different levels of access to different people. We aren't currently using multiple user types but it would be helpful to start with two basic roles such as an admin and a front desk user. Not everyone needs access to all of the business reports.

Pros

Didn't take long to start off with it, the difficulty level is pretty manageable, the support staff is always ready to help and it comes with a wide range of features.

Cons

The only thing I'd add is a few more report option but generally whenever I bring something up to their team they usually act on it right away.

Pros

Covers everything we need for PMS, the booking engine and channel management and it all works together smoothly which has been excellent for us.

Cons

At this point I don't really have any complaints since it seems to be working exactly the way we want it to.