Total 9 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

C

Cheryl

Real Estate, 1-10 employees

Less than 6 months

4.0
January 2019

Excellent Customer support

Pros

Customer support has been fantastic! I really appreciate how easy it is to list units, manage applications and track monthly payments and also the feature that helps me figure out how much to rent a unit for has been a huge help.

Cons

It's not as intuitive as I hoped. We can't track expenses by unit yet and the only payment option is direct deposit, which some tenants had trouble setting up correctly.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

6

A

Anonymous

Computer Software, 500+ employees

Less than 6 months

5.0
August 2018

Simple and easy

Pros

The system is super easy to use , its easy and packed with features. The support team is amazing, always quick and thorough with responses whenever I had questions.

Cons

Nothing to mention here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jess

Accounting, 51-100 employees

More than a year

5.0
April 2018

Amazing platform for managing my rental properties

Pros

Uploading pictures of properties is simple and I love that they push my listings out to multiple sites at once. That's definitely my favorite feature.

Cons

I really wish they had a mobile app. It would make managing the rental process much easier on the go.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

B

Bruce

Not Specified, N/A employees

Free Trial

4.0
March 2018

just okay

Pros

For the price, I think the product is a decent one. That's not a knock against it but honestly, it didn't blow me away either.

Cons

Just my personal take that I didn't find it very easy to use. I kept having to check the FAQs to figure things out.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

T

Tanner

Real Estate, 1-10 employees

Less than 6 months

5.0
January 2018

Good for property management

Pros

What I really like about iManageRent is how it automates and simplifies property management tasks, making things way easier.

Cons

The software is solid in many ways but I would like to see more options added. Still it covers my needs for now.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Sunil

Investment Banking, 1-10 employees

Less than 6 months

5.0
August 2017

Helped me onboard tenants quickly and efficiently

Pros

As a first time landlord, iManageRent helped me screen tenants and get my property rented in under 36 hours, which was awesome.

Cons

Its user interface could use some improvement but their strong customer support made everything run smoothly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

D

Drew

Real Estate, 1-10 employees

More than a year

5.0
August 2017

Incredible company, they really cares about helping their customers

Pros

The customer service is great and they really listen when you ask for changes to fit your specific needs. The management team is super responsive and comes up with real solutions.

Cons

It somehow feels like learning a new language and takes a while to get the hang of it. Nothing else to add.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

V

Vahid

Computer & Network Security, 1-10 employees

Less than 6 months

4.0
August 2017

Creating listings and posting apartment ads was super straightforward

Pros

Advertising and renting out my apartment is so simple. The platform lets me create ads, get responses and even run background and credit checks on tenants.

Cons

Everything worked fine but emails from interested people had formatting problems that made them hard to read on mobile devices.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

T

Taylor

Real Estate, 11-50 employees

More than a year

5.0
August 2017

Ideal for property management and ownership companies of all sizes

Pros

Setting up the product and onboarding tenants is very easy. The software is user friendly and simple to navigate and the tenants love it too since it's free for them and their rent gets deducted automatically each month. Also it handles late fees and invoicing for lockouts without any hassle.

Cons

The system is still in minor development so there are some bugs being fixed. Otherwise, it's straightforward to use and understand.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10