Real Estate, 1-10 employees
More than a year
“Fast background checks”
Pros
Running background checks with this software is refreshingly quick and easy. The process is simple so I can get the information I need without navigating complicated forms or waiting around for results. It saves time, reduces friction and gives me confidence that the checks are done thoroughly and efficiently.
Cons
Property owners can place restrictions on certain options in it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than a year
“powerful syndication and financial tools”
Pros
One of the best parts for me is the syndication feature. I also really appreciate the financial side of the software since it lets you keep your workflow organized and manage tenant information all in one place.
Cons
Honestly I don't really have any complaints. I genuinely enjoy using the software and it's very simple to operate.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Commercial Real Estate, 11-50 employees
More than a year
“Leasing and reporting are great !”
Pros
Handling everything from management and leasing to training and daily operations feels very easy. On the leasing side being able to run background checks directly from the application screen in about a minute is a major advantage. For management tasks, billing, rent posting and reporting are all fast and simple to manage.
Cons
Something that would make it even better is showing money order numbers on the payment ledger especially when a money order needs to be reviewed later.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Commercial Real Estate, 1-10 employees
Less than a year
“All in one property management win”
Pros
Managing several apartment buildings takes a fraction of the time now with the software. The program is simple to figure out and handles nearly every part of my property management work in one place. It's much quicker than keeping track of everything across different spreadsheets and systems.
Cons
I don't have any complaints. The software is easy to use and transactions that used to be an inconvenience to monitor are now much more simplified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Commercial Real Estate, 11-50 employees
Less than 6 months
“Rental info in one place”
Pros
Managing my rental properties became much clearer once I started using this software. It brought all the information together in one place, highlighted the issues I needed to deal with and prompted me when action was required. It really pushed me to stay organized and that made the whole process much simpler.
Cons
Getting everything entered at the beginning took a bit of time but that's pretty normal for a product this sophisticated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Commercial Real Estate, 1-10 employees
Less than a year
“automated billing done right”
Pros
Starting off with it was quick and using it day to day has been simple. It includes features you usually don't see in more affordable property management software especially automated billing which has been really useful.
Cons
Nothing major stands out as a downside because it does exactly what we need it to do. The only minor thing is that I occasionally forget the website URL is 'myirent.com'
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Commercial Real Estate, 11-50 employees
Less than 6 months
“User friendly design and time savings”
Pros
Right from the beginning the interface felt user friendly and everything I need is simple to access no matter where I am. I'm really pleased with both the design and the functions.
Cons
At this stage I don't have anything negative to say about the platform or app. It's been highly effective and has saved me a ton of time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
Less than 6 months
“anytime access and real-time insights”
Pros
Being able to log in from anywhere at any time has made a big difference and the real time statistics are incredibly helpful. Another thing I appreciate is how simple it is to customize the software to fit my specific needs.
Cons
My only regret is not starting with the software sooner because it has made such a big impact on my business. I'd also love to see it work well for smaller scale property management too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Commercial Real Estate, 1-10 employees
Less than 6 months
“tenants love the payment option”
Pros
Using the application has been very simple and my tenants really appreciate how convenient the payment method is.
Cons
From a property management perspective I'm happy with everything it offers. I'll still check in with my tenants to see whether they'd want any changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“automatic renter updates rock”
Pros
One thing that really stands out as a property owner is the full feedback loop for renters. It keeps everyone transparent, accountable and current because it automatically sends statements to renters so they always know exactly what has been posted and what they still owe.
Cons
Even though the platform works well on mobile and our maintenance staff use it on their smartphones there still isn't a dedicated Google app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
