Total 10 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

20%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

W

Wendy

Civic & Social Organization, 1-10 employees

Less than 6 months

5.0
April 2025

top recommendation from me

Pros

The service was fast and the team was very helpful. They offered thorough support to us in a friendly way.

Cons

I didn't run into any issues except I had some trouble resetting my password and had to wait a few days for it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

C

Carlos

Management Consulting, 1-10 employees

Free Trial

3.0
November 2024

Not sure what it really stands for

Pros

I really appreciate how easy it is to use compared to other apps in this category.

Cons

Well I wish it had more features because it mostly seemed focused just on payment processing and property management.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

7

Functionality

3

V

Vasilis

Accounting, 500+ employees

Less than 6 months

5.0
December 2022

Secure platform for paying your rent

Pros

What I love most about Rentmoola is that you can pay rent from almost any device anywhere in the world. Plus you can easily view payment receipts and upcoming bills.

Cons

I feel like Rentmoola's fees are a bit higher compared to other similar software.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

C

Carsten

Real Estate, 11-50 employees

Less than a year

4.0
June 2021

Works ok but lacks in some areas

Pros

It works great for us in collecting rent and other payments.

Cons

One thing I dislike is that it does not connect well with the software we already use.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

4

S

Sarah

Real Estate, 51-100 employees

Less than 6 months

3.0
June 2021

Reliable but lacks customization options

Pros

Management and accounting have easy access and we can set up multiple buildings with separate trust accounts. Also it is cost effective.

Cons

The client we were working with wanted Rentmoola/Letus payment buttons on their website but the platform is not really designed for that kind of custom integration. And since integration was not possible we agreed on a second option but the time to implement it has been quite long.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

4

Functionality

6

C

Caine

Real Estate, 51-100 employees

Less than 6 months

5.0
June 2021

Works fine overall

Pros

LetUs platform is user friendly and its support team is simply the best as they are always available whenever we contact them.

Cons

It does not integrate with our accounting software which is a major flaw.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Rick

Real Estate, 11-50 employees

Less than a year

5.0
June 2021

User-friendly tool

Pros

This product is very simple to use and I find their customer support really helpful.

Cons

The integration process took longer than we expected.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

M

Martin

Real Estate, 51-100 employees

More than a year

4.0
September 2020

So far so happy

Pros

There are a lot of good things about this software and for now we are happy with our choice. Overall it is a good experience.

Cons

Some of the listings seem to be sorted randomly and the EFT reports are confusing when deciding which one we should use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jim

Real Estate, 500+ employees

More than a year

5.0
August 2020

Amazing product with a fantastic team

Pros

It is a real benefit for our residents as it makes rent payments simple and secure.

Cons

No complaints as we are excited about the upcoming improvements and can't wait to learn more about them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

MA

Manuele Adrian

Real Estate, 11-50 employees

More than a year

5.0
August 2020

One of the best in it's industry

Pros

Our tenants find it easy to set up automatic rent payments so they don't have to worry about it each month.

Cons

I really wish it could upload data directly into our system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10