Total 49 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

29%

3

Stars

14%

2

Stars

0%

1

Stars

29%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

CR

Colby R.

Retail, 1-10 employees

Less than 6 months

1.0
February 2026

nothing worked as it should

Pros

I've got nothing positive to say because absolutely nothing actually worked the way it should.

Cons

Pretty much everything. I can't point to one thing because it's all been rough.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

CR

Colby R.

Retail, 1-10 employees

Less than 6 months

1.0
February 2026

nothing worked as it should

Pros

I've got nothing positive to say because absolutely nothing actually worked the way it should.

Cons

Pretty much everything. I can't point to one thing because it's all been rough.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

CR

Colby R.

Retail, 1-10 employees

Less than 6 months

1.0
February 2026

nothing worked as it should

Pros

I've got nothing positive to say because absolutely nothing actually worked the way it should.

Cons

Pretty much everything. I can't point to one thing because it's all been rough.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

CR

Colby R.

Retail, 1-10 employees

Less than 6 months

1.0
February 2026

nothing worked as it should

Pros

I've got nothing positive to say because absolutely nothing actually worked the way it should.

Cons

Pretty much everything. I can't point to one thing because it's all been rough.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

CR

Colby R.

Retail, 1-10 employees

Less than 6 months

1.0
February 2026

nothing worked as it should

Pros

I've got nothing positive to say because absolutely nothing actually worked the way it should.

Cons

Pretty much everything. I can't point to one thing because it's all been rough.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

CR

Colby R.

Retail, 1-10 employees

Less than 6 months

1.0
February 2026

nothing worked as it should

Pros

I've got nothing positive to say because absolutely nothing actually worked the way it should.

Cons

Pretty much everything. I can't point to one thing because it's all been rough.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

CR

Colby R.

Retail, 1-10 employees

Less than 6 months

1.0
February 2026

nothing worked as it should

Pros

I've got nothing positive to say because absolutely nothing actually worked the way it should.

Cons

Pretty much everything. I can't point to one thing because it's all been rough.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

CM

Carrie M.

Warehousing, 1-10 employees

More than a year

4.0
March 2025

simple navigation after updates

Pros

Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.

Cons

Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CM

Carrie M.

Warehousing, 1-10 employees

More than a year

4.0
March 2025

simple navigation after updates

Pros

Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.

Cons

Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CM

Carrie M.

Warehousing, 1-10 employees

More than a year

4.0
March 2025

simple navigation after updates

Pros

Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.

Cons

Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CM

Carrie M.

Warehousing, 1-10 employees

More than a year

4.0
March 2025

simple navigation after updates

Pros

Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.

Cons

Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CM

Carrie M.

Warehousing, 1-10 employees

More than a year

4.0
March 2025

simple navigation after updates

Pros

Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.

Cons

Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CM

Carrie M.

Warehousing, 1-10 employees

More than a year

4.0
March 2025

simple navigation after updates

Pros

Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.

Cons

Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CM

Carrie M.

Warehousing, 1-10 employees

More than a year

4.0
March 2025

simple navigation after updates

Pros

Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.

Cons

Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KB

Karina B.

Facilities Services, 1-10 employees

Less than 6 months

1.0
October 2024

Support and transition was a nightmare

Pros

We've really tried to find something to like here but there's genuinely nothing worth praising.

Cons

The team that was supposed to transition us over, the Customer Support, all the "glitches" that keep popping up, the way they try to train you. We've been on this thing for over a month now and it's been an absolute nightmare. When we were moving over, nobody gave us proper instructions. The second that agreement was signed and they had our money, we were completely on our own. Literally. You have to teach yourself because all they do is fire off "links" at you. We've had to track down higher ups just to get someone to talk to us, and even then we just get passed around to different people who don't know anything.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

TS

Terra S.

Warehousing, 1-10 employees

Less than 6 months

3.0
October 2024

template building is too complicated

Pros

Everything lives under one login which is nice and I'll admit the site itself looks pretty sharp.

Cons

Building templates is way more complicated than it needs to be. The support people clearly don't know what they're talking about and sound like they're just reading lines off a paper. There was zero actual training from a real person before we went live. On the actual day we were supposed to start, our contact person hadn't even given my team their login info. We ended up getting it from our website developer instead.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

5

KB

Karina B.

Facilities Services, 1-10 employees

Less than 6 months

1.0
October 2024

Support and transition was a nightmare

Pros

We've really tried to find something to like here but there's genuinely nothing worth praising.

Cons

The team that was supposed to transition us over, the Customer Support, all the "glitches" that keep popping up, the way they try to train you. We've been on this thing for over a month now and it's been an absolute nightmare. When we were moving over, nobody gave us proper instructions. The second that agreement was signed and they had our money, we were completely on our own. Literally. You have to teach yourself because all they do is fire off "links" at you. We've had to track down higher ups just to get someone to talk to us, and even then we just get passed around to different people who don't know anything.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

TS

Terra S.

Warehousing, 1-10 employees

Less than 6 months

3.0
October 2024

template building is too complicated

Pros

Everything lives under one login which is nice and I'll admit the site itself looks pretty sharp.

Cons

Building templates is way more complicated than it needs to be. The support people clearly don't know what they're talking about and sound like they're just reading lines off a paper. There was zero actual training from a real person before we went live. On the actual day we were supposed to start, our contact person hadn't even given my team their login info. We ended up getting it from our website developer instead.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

5

KB

Karina B.

Facilities Services, 1-10 employees

Less than 6 months

1.0
October 2024

Support and transition was a nightmare

Pros

We've really tried to find something to like here but there's genuinely nothing worth praising.

Cons

The team that was supposed to transition us over, the Customer Support, all the "glitches" that keep popping up, the way they try to train you. We've been on this thing for over a month now and it's been an absolute nightmare. When we were moving over, nobody gave us proper instructions. The second that agreement was signed and they had our money, we were completely on our own. Literally. You have to teach yourself because all they do is fire off "links" at you. We've had to track down higher ups just to get someone to talk to us, and even then we just get passed around to different people who don't know anything.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

TS

Terra S.

Warehousing, 1-10 employees

Less than 6 months

3.0
October 2024

template building is too complicated

Pros

Everything lives under one login which is nice and I'll admit the site itself looks pretty sharp.

Cons

Building templates is way more complicated than it needs to be. The support people clearly don't know what they're talking about and sound like they're just reading lines off a paper. There was zero actual training from a real person before we went live. On the actual day we were supposed to start, our contact person hadn't even given my team their login info. We ended up getting it from our website developer instead.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

5