
Storable Newbook Reviews
Total 49 reviews
3.3
All reviews are from verified customers
Rating Distribution
5
Stars29%
4
Stars29%
3
Stars14%
2
Stars0%
1
Stars29%
Satisfaction score
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Colby R.
Retail, 1-10 employees
Less than 6 months
“nothing worked as it should
Pros
I've got nothing positive to say because absolutely nothing actually worked the way it should.
Cons
Pretty much everything. I can't point to one thing because it's all been rough.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Colby R.
Retail, 1-10 employees
Less than 6 months
“nothing worked as it should
Pros
I've got nothing positive to say because absolutely nothing actually worked the way it should.
Cons
Pretty much everything. I can't point to one thing because it's all been rough.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Colby R.
Retail, 1-10 employees
Less than 6 months
“nothing worked as it should
Pros
I've got nothing positive to say because absolutely nothing actually worked the way it should.
Cons
Pretty much everything. I can't point to one thing because it's all been rough.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Colby R.
Retail, 1-10 employees
Less than 6 months
“nothing worked as it should
Pros
I've got nothing positive to say because absolutely nothing actually worked the way it should.
Cons
Pretty much everything. I can't point to one thing because it's all been rough.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Colby R.
Retail, 1-10 employees
Less than 6 months
“nothing worked as it should
Pros
I've got nothing positive to say because absolutely nothing actually worked the way it should.
Cons
Pretty much everything. I can't point to one thing because it's all been rough.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Colby R.
Retail, 1-10 employees
Less than 6 months
“nothing worked as it should
Pros
I've got nothing positive to say because absolutely nothing actually worked the way it should.
Cons
Pretty much everything. I can't point to one thing because it's all been rough.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Colby R.
Retail, 1-10 employees
Less than 6 months
“nothing worked as it should
Pros
I've got nothing positive to say because absolutely nothing actually worked the way it should.
Cons
Pretty much everything. I can't point to one thing because it's all been rough.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Carrie M.
Warehousing, 1-10 employees
More than a year
“simple navigation after updates
Pros
Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.
Cons
Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Carrie M.
Warehousing, 1-10 employees
More than a year
“simple navigation after updates
Pros
Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.
Cons
Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Carrie M.
Warehousing, 1-10 employees
More than a year
“simple navigation after updates
Pros
Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.
Cons
Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Carrie M.
Warehousing, 1-10 employees
More than a year
“simple navigation after updates
Pros
Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.
Cons
Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Carrie M.
Warehousing, 1-10 employees
More than a year
“simple navigation after updates
Pros
Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.
Cons
Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Carrie M.
Warehousing, 1-10 employees
More than a year
“simple navigation after updates
Pros
Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.
Cons
Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Carrie M.
Warehousing, 1-10 employees
More than a year
“simple navigation after updates
Pros
Moving around is simple and after they pushed through some updates now I can actually find all my customer info without digging through fifty screens.
Cons
Trying to use this on my phone is a nightmare. If I need to add a new customer while I'm out, I basically can't. It's nearly impossible.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Karina B.
Facilities Services, 1-10 employees
Less than 6 months
“Support and transition was a nightmare
Pros
We've really tried to find something to like here but there's genuinely nothing worth praising.
Cons
The team that was supposed to transition us over, the Customer Support, all the "glitches" that keep popping up, the way they try to train you. We've been on this thing for over a month now and it's been an absolute nightmare. When we were moving over, nobody gave us proper instructions. The second that agreement was signed and they had our money, we were completely on our own. Literally. You have to teach yourself because all they do is fire off "links" at you. We've had to track down higher ups just to get someone to talk to us, and even then we just get passed around to different people who don't know anything.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Terra S.
Warehousing, 1-10 employees
Less than 6 months
“template building is too complicated
Pros
Everything lives under one login which is nice and I'll admit the site itself looks pretty sharp.
Cons
Building templates is way more complicated than it needs to be. The support people clearly don't know what they're talking about and sound like they're just reading lines off a paper. There was zero actual training from a real person before we went live. On the actual day we were supposed to start, our contact person hadn't even given my team their login info. We ended up getting it from our website developer instead.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
5
Karina B.
Facilities Services, 1-10 employees
Less than 6 months
“Support and transition was a nightmare
Pros
We've really tried to find something to like here but there's genuinely nothing worth praising.
Cons
The team that was supposed to transition us over, the Customer Support, all the "glitches" that keep popping up, the way they try to train you. We've been on this thing for over a month now and it's been an absolute nightmare. When we were moving over, nobody gave us proper instructions. The second that agreement was signed and they had our money, we were completely on our own. Literally. You have to teach yourself because all they do is fire off "links" at you. We've had to track down higher ups just to get someone to talk to us, and even then we just get passed around to different people who don't know anything.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Terra S.
Warehousing, 1-10 employees
Less than 6 months
“template building is too complicated
Pros
Everything lives under one login which is nice and I'll admit the site itself looks pretty sharp.
Cons
Building templates is way more complicated than it needs to be. The support people clearly don't know what they're talking about and sound like they're just reading lines off a paper. There was zero actual training from a real person before we went live. On the actual day we were supposed to start, our contact person hadn't even given my team their login info. We ended up getting it from our website developer instead.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
5
Karina B.
Facilities Services, 1-10 employees
Less than 6 months
“Support and transition was a nightmare
Pros
We've really tried to find something to like here but there's genuinely nothing worth praising.
Cons
The team that was supposed to transition us over, the Customer Support, all the "glitches" that keep popping up, the way they try to train you. We've been on this thing for over a month now and it's been an absolute nightmare. When we were moving over, nobody gave us proper instructions. The second that agreement was signed and they had our money, we were completely on our own. Literally. You have to teach yourself because all they do is fire off "links" at you. We've had to track down higher ups just to get someone to talk to us, and even then we just get passed around to different people who don't know anything.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Terra S.
Warehousing, 1-10 employees
Less than 6 months
“template building is too complicated
Pros
Everything lives under one login which is nice and I'll admit the site itself looks pretty sharp.
Cons
Building templates is way more complicated than it needs to be. The support people clearly don't know what they're talking about and sound like they're just reading lines off a paper. There was zero actual training from a real person before we went live. On the actual day we were supposed to start, our contact person hadn't even given my team their login info. We ended up getting it from our website developer instead.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
5