, 11-50 employees
More than a year
“smart calendar integration”
Pros
The calendar integration has been really useful and the platform is very user friendly overall. Being able to instantly see which dates are open or check availability against the active reservation calendar makes it much simpler to schedule cleaning and maintenance. That has organized a big part of the process in between bookings.
Cons
A limitation is that it's still web based and there isn't an app available yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
, 11-50 employees
Less than a year
“dynamic scheduling powerhouse”
Pros
Bringing this into our workflow let us merge maid scheduling and property management into one flexible and dynamic platform. Having everything in a single interface has made a big difference for us especially as we've expanded the vacation rental management side of our cleaning business. It really helped move the business forward and took us up another level.
Cons
Getting the front end setup in place felt a bit unclear at first and definitely required some time to work through but that tends to happen with strong systems. The more effort you put into learning it the more value you get back and in our case the learning has absolutely been worth it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
, 1-10 employees
Less than 6 months
“time saving platform”
Pros
Using this program has been incredibly easy and it has saved me countless hours that I used to spend handling scheduling manually.
Cons
There is one property I manage that has four listings and the software fails to detect the fourth one. Because of that it does not coordinate with the other three when it comes to scheduling a same day turnover for that property. It took my team and me a few instances to figure out that those turnovers were not being scheduled.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
, 11-50 employees
Less than a year
“flexible tools for operations”
Pros
One of the best things about it is how much you can customize it to fit the way your business actually works. A lot of other platforms make you adapt to their built in workflows and processes and that's not realistic for plenty of companies. It gives you a strong level of customization along with all the features needed to keep daily operations running efficiently.
Cons
The interface could definitely use a visual refresh. That said the product is highly functional which matters most.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
, 1-10 employees
More than a year
“reliable and feature-packed”
Pros
The platform has been very stable and comes with plenty of options to work with. I'm completely satisfied with it.
Cons
Getting everything set up at first was a little challenging but their support team was professional, helpful and made the process much easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10