Anonymous
Not Specified, N/A employees
“unprofessional customer support”
Pros
There really isn't anything positive I can say about this software.
Cons
Absolutely terrible. Customer support was basically nonexistent. We spent days asking them to remove one unit that was stuck and preventing us from moving forward. After nearly two weeks of emailing, they finally replied saying they had removed it but instead they accidentally deleted every unit. Then they told us we'd need to reload everything ourselves. Extremely unprofessional. It cost us three full days of work from two full-time employees and now we have to do it all over again using software that's actually reliable.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Christine Abell
Not Specified, N/A employees
“timely rent collection”
Pros
It has been exactly the kind of platform I needed. It lets me collect rent payments on time and in a very efficient way which is exactly what I was looking for.
Cons
There's no con in this tool, it works perfectly fine
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10