Smoobu Reviews

“Very happy with Smoobu

Pros

The integration with various travel agencies was effortless, the platform was highly intuitive, and their customer service team promptly provided feedback whenever I had questions.

Cons

I feel like I'm not fully tapping into all the tools this software offers because I lack information about all its features.

“Highly recommend Smoobu - even if you are a small operator

Pros

What stands out to me about the software is how intuitive it is to use, the scheduling and message templates, the capability to instantly synchronize rates across all linked OTAs, the ability to adjust OTA rates as a percentage above direct booking rates, the customizable Digital Guest Guidebook, and the option to organize units into nested structures. These features really enhance my experience with the platform.

Cons

I'm constantly searching for additional features, but what they already provide far surpasses my previous experiences with channel managers.

“Great Support

Pros

Excellent support, works very quickly, and integrates well with channels.

Cons

I wish there were more options for communication templates.

“Smoobu offers practical reservation management solutions

Pros

Smoobu offers the most practical reservation management system on the market compared to other options.

Cons

Smoobu should release a new version with more comprehensive features for reservation management.

“Great Value

Pros

It's easy to use, the dashboard is excellent, and the website builder is efficient.

Cons

Reporting is not as robust as the competition, and there's no mobile app available.

“Excellent Starter channel manager

Pros

The intuitive dashboard is incredibly easy to navigate.

Cons

They need to enhance functionalities such as reports and financial integrations. Expenses for each listing should be clearer.

“Good for starting up cheap with a helpful channel manager

Pros

The reporting is excellent and channel connections are simple to set up.

Cons

The Guest App hasn't been developed, and there's no team management feature.

“Best vacation home rental software

Pros

The system is clear and provides everything needed for renting out a holiday apartment.

Cons

It's not possible to calculate visitor's tax separately for children yet.

“Awesome Software for Vacation Rental Management

Pros

Once everything is set up, it's indispensable and crucial for organizing and coordinating a vacation rental.

Cons

Honestly, nothing. All my queries are promptly addressed, and they keep adding new features.

“review smoobu

Pros

What I like the most is their customer service.

Cons

We're having some issues managing the rates.

“Tourist villas user

Pros

As someone managing tourist villas in Greece, I find this tool to be the most productive. It's easy, fast, and cost-effective. I highly recommend it.

Cons

There should be more developments to connect with all online travel channels possible.

“Good Value, useful for expanding channels

Pros

Channels are easy to integrate, it's stable, has a good app, and offers great value. All channels can be updated from one place.

Cons

Remembering to make changes like blocks only within Smoobu is challenging and risks double bookings.

“Great product- Lots of potential

Pros

I oversee 22 properties in Spain and opted for Smoobu for various reasons: affordability, seamless calendar integration (API connections), effective price control, an intuitive integrated website with payment processing and the option for a complimentary domain, a simple built-in application, owner/team access, and automated messaging capabilities. It's a self-educating platform with ample instructional videos, also accessible in Spanish. Customer support is responsive and effective (Special thanks to (customer support). The ability to configure different accounts in multiple languages is particularly beneficial for our diverse team.

Cons

Despite areas for improvement, I still recommend it for efficient reservation report creation, easier navigation through the calendar, the ability to mark up prices on my website to cover Stripe costs, and more efficient calendar views on the app.

“Best channel manager in this price category

Pros

Smoobu likely has the best 'Features/Price' ratio among channel managers. After thorough evaluations over two years, we found it has all the functionality needed for managing small to medium-sized accommodations. The subscription is very affordable. They continuously improve and provide excellent support.

Cons

There are minor functionality issues with the interface. It doesn't affect usability, but sometimes it's clear that certain elements could be more modern.

“Smoobu user

Pros

The simplicity and ease of configuration are outstanding.

Cons

At the moment, nothing, and Smoobu's support team is incredibly easy to reach and helpful.

“Great platform!

Pros

The calendar function is extremely useful during busy periods, and the automatic messages make things much easier once set up.

Cons

The only change I would make is to view past bookings directly in the calendar view rather than needing to switch to 'month view' on the app.

“Excellent resource for syncing calendars and interfacing with website

Pros

The most impactful feature for me was the ability to sync calendars from Airbnb and VRBO onto one calendar that interfaces with my personal website for my short-term rental property. It offers excellent value for the functionality and service provided. Customer service is outstanding, with all questions answered promptly, clearly, and helpfully.

Cons

There have been a couple of instances where I needed to contact Smoobu because canceled reservations on Airbnb don't automatically clear from the Smoobu system. Once I realized I needed to double-check my main calendar after a cancellation, it wasn't an issue.

“Smoobu its the TOP 1 Channel Management.

Pros

The platform is very easy to navigate, with well-explained videos for every step. I'm very satisfied with what they offer, the improvements they've made, and the wide range of high-quality features available.

Cons

They need to enhance the statistics and metrics for properties and bookings. There's so much more information that could be included here. Invoices don't generate correctly, and payment details on reservations don't match the commission shown on channels like booking.com or Airbnb. They should synchronize this information across all channels to avoid discrepancies. Also, there's a need for a major update to the Website Builder.4o