Ashok
Hospitality, 11-50 employees
Less than a year
“flexible booking experience”
Pros
Booking is very flexible in my experience and the whole process works really well. Making a reservation is very simple and both check-in and check-out are simple too. Overall it's a good option for me.
Cons
Some of the other modules I use especially stock management and the expense manager, still need more improvement. Stock management in particular could be developed better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manish k.
Hospitality, 1-10 employees
Less than a year
“automation that saves hours”
Pros
Handling guest-related tasks feels much faster now because the software automates so much of the process. With the magic link, guests can complete actions on their own instead of us spending extra time at the front desk and we only need to review and approve when needed. It has made day-to-day operations far more efficient and saves us a lot of time.
Cons
Honestly, everything has been working really well from my end. Their support team is excellent too and having help available 24/7 is a big plus for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ravi
Hospitality, 1-10 employees
More than a year
“Polished user-interface”
Pros
Getting around the software is very easy for me and the interface is simple with a well-designed UI.
Cons
The monthly view could use some improvement in my opinion especially if it worked more like Airbnb's reservation calendar.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bharat R.
Hospitality, 101-500 employees
Less than 6 months
“fantastic features and useful reports”
Pros
The whole feature set works really well for me. It's simple to operate and feels very work-friendly in my day-to-day use.
Cons
It's simple for me to operate and all the reports have been useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10