
SynXis Property Hub Reviews
Total 10 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars40%
3
Stars0%
2
Stars0%
1
Stars10%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nazer O.
Hospitality, 11-50 employees
“A good choice of PMS for independent hotels
Pros
It's super easy to navigate without having to dig through options.
Cons
It requires a bit of understanding to fully grasp its operations. It's not the most userfriendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Geetika C.
Sales and Marketing, 500+ employees
“Top CRS solution with great promise
Pros
This is the most trusted and widely used CRS in the hospitality industry. Many prominent international hotel chains use it. It helps manage daily operations, distribution and payment transactions. The customer support is exceptional, working seamlessly as an extension of our team.
Cons
Sometimes it works slowly especially when updating bulk rates and inventory. It would be helpful to have tutorials available for individual features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Omer S.
Hospitality, 51-100 employees
“Detailed and flexible in providing information
Pros
Inputting and handling accrued material related to data is super easy with this tool, I really appreciate that.
Cons
Not facing any issues currently. It seems to be working well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Imran M.
Engineering, 11-50 employees
“Wonderful experience
Pros
It's very useful and userfriendly and I find it sooo easy to get familiar with.
Cons
This software has the potential to be much more effective.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Fahad R.
Technical consultancy, 51-100 employees
“Easy-to-use Synxis platform
Pros
What I like is that its very easy and we can manage bulk reservations at once, saving time especially valuable in the hotel industry where time is critical.
Cons
Sometimes it hangs or goes into maintenance mode. Also if we don't clear the cache, it doesn't work properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Arif A.
Sales, 51-100 employees
“Using Synxis is so easy
Pros
It works smoothly and you don't have to memorize complex codes like with Opera. It's a big time saver and very efficient.
Cons
It often hangs and there are technical glitches regarding information. Sometimes it takes longer than expected to book rooms or make reservations.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Roc Simon L.
Operations, 11-50 employees
“Very easy to navigate
Pros
It's so easy to use, with simple navigation. I appreciate the minimal use of colors.
Cons
No issues so far. The system is working fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel G.
Maintenance Supervision, 11-50 employees
“Synxis property management software
Pros
I like the color coding for visual separation on the room boards. The hotel I work for just switched to this platform and it's much more complex compared to the former NiteVision platform I was used to.
Cons
It feels overwhelming! This software can do so much but it's really too much for me. It's not as userfriendly as other systems I have used and I've had difficulty learning how to navigate it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Verified User
Hospitality, 11-50 employees
“Synxis needs some refinement
Pros
The software interface looks clean and appealing. It's easy to understand what's happening.
Cons
It is very buggy. I encounter errors frequently for various reasons. It's also hard to save progress on reservations or other activities.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Christina G.
Customer Service, 11-50 employees
“I enjoy working with Synxis!
Pros
It's easy to navigate and I appreciate the color distinctions between the different room types, etc.
Cons
There might be too much information, making it confusing when training new employees.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9