Total 2 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

50%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

P

Paketleme

Automotive, 101-500 employees

Less than 6 months

5.0
April 2025

Simplifies rent tracking and payment processing

Pros

Tenant Ledger has made handling leases and payments for my property much easier. Also the software does a great job updating rent and fee charges so I do not pay for the wrong dates and the tenant portal has been really helpful for tenants.

Cons

The biggest issue was managing payment schedules. When a tenant requested an extension or wanted to change payment frequency, the software did not handle it well so I had to step in and fix things manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Media Production, 1-10 employees

Less than 6 months

1.0
March 2023

App is not well maintained

Pros

Managing just one property as a landlord and I found the price and features to be fair and suitable for my needs.

Cons

Although it seemed to have a lot of features many did not sync or update properly across the app. Plus the help docs were pretty barebones but just basic headings without real explanations. Also despite multiple tries, I never got a response from support about bugs or how certain features were supposed to work.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2