WINCLOUD

WINCLOUD Reviews

Total 7 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SPA
sagung putri a.

Hospitality, 11-50 employees

More than a year

5.0

“helpful support and simple setup”

Pros

Installing it was very simple and the customer support is also really helpful whenever needed.

Cons

I haven't run into any issues at all and managing everything has been very simple.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SK
Sathish K.

Hospitality, 500+ employees

Less than a year

5.0

“centralized hotel operations”

Pros

From the central office, it handles inventory, bookings, rates, company and guest profiles, along with MIS which makes day-to-day operations much more organized and convenient.

Cons

From our perspective the security checks still need to be improved to match current technology standards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL
Aquella L.

Hospitality, 11-50 employees

Less than a year

4.0

“user-friendly PMS experience”

Pros

Using it has been very easy and the system feels user friendly overall.

Cons

Our biggest finding is one thing that's missing is the ability to create a pro forma invoice for group reservations.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

AK
Anand K.

Hospitality, 11-50 employees

Less than a year

5.0

“quick adoption for every team”

Pros

What we found: the software is very user-friendly and even entry-level staff can understand it quickly and start using it without much help.

Cons

I observed at this point, I haven't come across any real difficulties or issues with using it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RM
Rijas M.

Hospitality, 101-500 employees

Less than a year

4.0

“Simple data processing”

Pros

Support team replies quickly and the software works from anywhere which makes it really convenient. Processing is also fast so day-to-day use feels efficient.

Cons

No cons to mention, my experience with them has been amazing

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

J
judson

Hospitality, 11-50 employees

More than a year

5.0

“Dashboard is amazing”

Pros

The dashboard looks really appealing and has a nice variety of features added to it.

Cons

Nothing negative to write but a suggestion is that including an option for tax inclusion and exclusion in the manager report would be really great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA
Dwi A.

Hospitality, 1-10 employees

Less than 6 months

5.0

“helpful support and smooth workflow”

Pros

Getting started with the system is easy and the support team has been really helpful whenever needed.

Cons

There's nothing I would suggest changing because everything works the way we need it to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10