sagung putri a.
Hospitality, 11-50 employees
More than a year
“helpful support and simple setup”
Pros
Installing it was very simple and the customer support is also really helpful whenever needed.
Cons
I haven't run into any issues at all and managing everything has been very simple.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sathish K.
Hospitality, 500+ employees
Less than a year
“centralized hotel operations”
Pros
From the central office, it handles inventory, bookings, rates, company and guest profiles, along with MIS which makes day-to-day operations much more organized and convenient.
Cons
From our perspective the security checks still need to be improved to match current technology standards.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aquella L.
Hospitality, 11-50 employees
Less than a year
“user-friendly PMS experience”
Pros
Using it has been very easy and the system feels user friendly overall.
Cons
Our biggest finding is one thing that's missing is the ability to create a pro forma invoice for group reservations.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Anand K.
Hospitality, 11-50 employees
Less than a year
“quick adoption for every team”
Pros
What we found: the software is very user-friendly and even entry-level staff can understand it quickly and start using it without much help.
Cons
I observed at this point, I haven't come across any real difficulties or issues with using it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Rijas M.
Hospitality, 101-500 employees
Less than a year
“Simple data processing”
Pros
Support team replies quickly and the software works from anywhere which makes it really convenient. Processing is also fast so day-to-day use feels efficient.
Cons
No cons to mention, my experience with them has been amazing
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
judson
Hospitality, 11-50 employees
More than a year
“Dashboard is amazing”
Pros
The dashboard looks really appealing and has a nice variety of features added to it.
Cons
Nothing negative to write but a suggestion is that including an option for tax inclusion and exclusion in the manager report would be really great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dwi A.
Hospitality, 1-10 employees
Less than 6 months
“helpful support and smooth workflow”
Pros
Getting started with the system is easy and the support team has been really helpful whenever needed.
Cons
There's nothing I would suggest changing because everything works the way we need it to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10