Your.Rentals Reviews

“Helpful channel connections”

Pros

Working with this platform has been really convenient especially in the hospitality industry. The interface is user-friendly, it connects smoothly with different sales channels and it does a good job of helping you evaluate your property effectively.

Cons

Our team noted that the frustrating part is that it doesn't support managing multiple identical units under one listing. Each unit has to be created separately which makes handling the calendar much more time-consuming.

“Great software to use”

Pros

It lets us see what rental spaces are available in the area we're searching which is really useful when we're trying to compare options nearby.

Cons

It would be even better if there were more lower-priced options available.

“all channels in one place”

Pros

Posting a single listing across every channel was really convenient. I also appreciated not having to already have an account since I wanted something that could connect me everywhere without making me handle all the setup myself.

Cons

At the beginning I was worried it wouldn't work because I was completely new to the site so it felt like I might be wasting my time. In the end, customer service stuck with me and kept helping until I finally got everything working.

“Would not recommend”

Pros

Nothing positive to mention but only inconveniences and the people handling support are based abroad, in Vietnam with French language that is often hard to understand.

Cons

There has been one inconvenience after another and there is very little respect shown toward customers.

“Very impressive tool!”

Pros

With just one click it imports any listing from platforms like Airbnb, Booking and others so creating listings becomes really simple. On top of that the calendar updates automatically and a single person is enough to manage everything. It really lets you handle things with peace of mind.

Cons

What our team found is the 5% commission could maybe be reduced after a certain period of use, as a possible improvement.

“user-friendly property tools”

Pros

Everything about this tool is very simple to use, from listing properties to managing the calendar, updates and the rest of the features everything works smoothly

Cons

They also create very professional websites.

“plenty of booking sources”

Pros

I observed There are lots of booking channels available which I really appreciate and the service fee feels quite reasonable.

Cons

I do wish the software offered stronger options for communicating with guests directly.

“reliable support every time”

Pros

Whenever an issue comes up, the support team responds incredibly well. They keep you calm, fix the problem right away and make you feel like you're in safe hands throughout the whole process.

Cons

No complaints. The software is very simple to use and if anything ever does come up, the support team is always there to help.

“all channels in one place”

Pros

One of the best parts of this software is being able to list my rental across multiple channels like Booking.com, Agoda, TripAdvisor, Expedia and more, while managing everything from your.rentals in one place. The calendar sync with other sites is also really useful and makes day-to-day management much more convenient.

Cons

Only thing I'm still missing is a your.rentals mobile app which would be a really nice addition. I hope that becomes available soon.

“Affordable tool”

Pros

Using the platform is very easy, the pricing is affordable and there are plenty of partner sites connected to it.

Cons

Messages from tenants can take too long to come through, there's no office based in France and adding extras is fairly complicated because the pricing options are quite limited.

“quick and convenient payments”

Pros

Paying through the software is simple and convenient for us.

Cons

Our team noted that the property release system could be improved.

“great software”

Pros

Using it has been quite easy and the real-time calendar updates are definitely one of the most useful parts.

Cons

We recognized that the downside is the support availability. Because their time zone is different from my office's, getting immediate assistance isn't always possible.

“integrates well with multiple channels”

Pros

Being able to sell across multiple channels is definitely one of the strongest points for us.

Cons

Few features are still missing and the integration with Booking.com has been particularly lacking.

“Shows clear bookings”

Pros

Our team has found using it is very simple and the way reservations are displayed is clear and easy to follow.

Cons

Our testing showed it doesn't offer much customization since it's built to keep things simple but some properties need a few more features.

“helpful support but costly fees”

Pros

Organizing our listings with this tool is very simple and it works efficiently for day-to-day management. The service has also been excellent with a support team that is professional, responsive and genuinely helpful whenever needed.

Cons

When it comes to bookings there are quite a few charges involved especially service and channel fees for property managers. It would definitely be better if those costs were lowered a little.

“Positive experience overall”

Pros

What we experienced is everything works perfectly so I don't have to worry about anything and whenever an issue comes up, they're incredibly quick to sort it out.

Cons

Everything has been fine, no problems at all and it is very reliable.

“efficient to use”

Pros

This has been the fastest and best software I've used for managing villas. It helps me reach clients from all over the world which makes the work much more effective.

Cons

I don't have any complaints about this tool.

“Calendar updates are a plus”

Pros

What our team found is the calendar panel is very user-friendly especially after the latest update that added price editing.

Cons

A direct messaging option with customers after booking is still missing and vouchers can't be integrated with electronic invoicing.

“Brilliant price calculator”

Pros

From our assessment, the price calculator is excellent especially for simplifying the difference between "what the guest pays" and "what you receive." I honestly don't think other companies offer this kind of feature. It feels really clever and genuinely useful.

Cons

Our team discovered There should be much clearer communication about how necessary it is to enter pricing for the following year. Otherwise, the system automatically applies the current year's prices or even the default ones. That point needs to be explained better because discovering it only after getting an unwanted booking is definitely frustrating.

“fantastic support for hosts”

Pros

This tool really handles it all for us, from marketing to customer service to host support. Communication with their team is excellent and I genuinely enjoy working with Your.Rentals.

Cons

Nothing to complain about because their support team is always there to resolve our issues.

“outstanding tool for me”

Pros

It helps me discover lesser-known channels I probably wouldn't have come across otherwise.

Cons

I can't think of anything I dislike about it.

“Features that provide satisfactory services”

Pros

Communication with their team was quick and I'm very satisfied overall and it's definitely worth doing business with you.

Cons

The speed of uploading photos could be improved a bit. Everything else about it is perfect

“proactive support team”

Pros

This software is easy to use. Their account manager is available Monday through Friday to help us with anything we need which is really reassuring. On top of that, he speaks French so that's a big plus.

Cons

I observed that the payment feature could be better. It says the payment arrives the day after check-in but in reality it usually takes between 3 and 5 days and that delay feels a bit too long.

“Simple payment options”

Pros

Getting notified about upcoming bookings is really helpful and the payment process works perfectly.

Cons

In our experience, having to update my availability every month is a bit of a struggle but aside from that there's not much to complain about. Sometimes guest messages sent through the platform don't come through properly and the same issue happens on my side as a host.