jefferson v.
Marketing and Advertising, N/A employees
Less than 6 months
“tenant texting is a standout”
Pros
Being able to text tenants directly through the platform is the biggest advantage for me especially since a few of my tenants are not comfortable with email. As far as I know, this is the only platform that offers that feature which makes it really valuable.
Cons
Banking integration feature still needs improvement particularly when it comes to importing and categorizing transactions.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Michelle
Real Estate, N/A employees
Less than a year
“great tool!”
Pros
This tool gives us the options to text single tenant, single unit or whole community at once which is my favourite feature about it. I also appreciate that utilities and pet fees can be charged separately from rent and even scheduled for different times during the month. Another big plus is having access to vendors in their network who can handle repairs and work orders quickly whenever something comes up and I can't get to it right away.
Cons
Every now and then the software has a small glitch but it usually gets fixed quickly through the chat support.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Rebecca
Public Relations and Communications, N/A employees
Less than a year
“Contains very useful features”
Pros
Text-to-pay feature has been a standout for me. It's really simple to use and makes taking payments incredibly convenient.
Cons
Only issue is that using this tool on mobile can be a bit difficult.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Brandon M.
Real Estate, N/A employees
Less than 6 months
“polished layout”
Pros
Clean layout of this software makes everything easier to understand and the customer service behind it has been really amazing as well.
Cons
I've been very happy with how they handle their business overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
