Total 4 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JV

jefferson v.

Marketing and Advertising, N/A employees

Less than 6 months

4.0
October 2022

tenant texting is a standout

Pros

Being able to text tenants directly through the platform is the biggest advantage for me especially since a few of my tenants are not comfortable with email. As far as I know, this is the only platform that offers that feature which makes it really valuable.

Cons

Banking integration feature still needs improvement particularly when it comes to importing and categorizing transactions.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

M

Michelle

Real Estate, N/A employees

Less than a year

4.0
October 2020

great tool!

Pros

This tool gives us the options to text single tenant, single unit or whole community at once which is my favourite feature about it. I also appreciate that utilities and pet fees can be charged separately from rent and even scheduled for different times during the month. Another big plus is having access to vendors in their network who can handle repairs and work orders quickly whenever something comes up and I can't get to it right away.

Cons

Every now and then the software has a small glitch but it usually gets fixed quickly through the chat support.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

R

Rebecca

Public Relations and Communications, N/A employees

Less than a year

5.0
July 2020

Contains very useful features

Pros

Text-to-pay feature has been a standout for me. It's really simple to use and makes taking payments incredibly convenient.

Cons

Only issue is that using this tool on mobile can be a bit difficult.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

BM

Brandon M.

Real Estate, N/A employees

Less than 6 months

5.0
June 2020

polished layout

Pros

Clean layout of this software makes everything easier to understand and the customer service behind it has been really amazing as well.

Cons

I've been very happy with how they handle their business overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10