Independent medical practices require adaptable solutions to manage clinical and administrative tasks efficiently. A 2023 study of 31 primary care clinics found that system-level factors significantly impact the time physicians spend on electronic health records (EHRs), highlighting the need for optimization.

Customization in healthcare software helps optimize operations, automate tasks, and tailor workflows to meet diverse patient needs. This is precisely why AdvancedMD is renowned for its extensive customization options, allowing practices to tailor workflows, templates, and reporting tools to their specific needs. 

Key Insights
    • AdvancedMD’s customization options help streamline workflows
    • Seamless interoperability enhances the administrative processes
    • The software offers professional services and training resources
    • The platform reduces documentation time and automates workflows
    • The software improves provider efficiency while enhancing patient satisfaction

AdvancedMD Customization Options

Below are some of the customization options offered by AdvancedMD:

Customizable EHR Templates By AdvancedMD 

AdvancedMD offers a suite of customizable EHR templates, enabling healthcare providers to streamline documentation to fit their specific workflows.

Specialty-Specific Templates 

AdvancedMD offers a comprehensive library of specialty-specific templates, allowing practitioners to select and modify forms tailored to their clinical needs.

Extensive Modification

The platform empowers users to modify existing templates and create custom notes and sub-notes. Customizing AdvancedMD features allows practices to align the EHR system with their unique workflows, ensuring intuitive and efficient documentation processes. Further, the professional services team supports creating and configuring templates, clinical summaries, and patient engagement forms.

Claims Customization Options By AdvancedMD

Efficient claims processing is crucial for healthcare providers to maintain steady revenue cycles and reduce claim denials. AdvancedMD offers customizable claims processing features that enable practices to tailor submissions to meet specific payer requirements, including: 

Carrier Billing Requirements 

By utilizing the system's flexible configuration options, healthcare providers can tailor claim submissions to adhere to specific payer guidelines. This adaptability ensures that claims are formatted correctly and include all necessary information as dictated by each insurance carrier.

Master File Adjustments 

The platform lets users modify master files, enabling practices to customize the data transmitted on claims. Through the Custom Claim Fields master file, users can define and activate specific fields that correspond to unique billing scenarios or payer requirements. Additionally, the system includes features like the eRemittance Rules master file, which enables practices to tailor eRemittance processing rules to their specific needs.

Professional Services For Custom Work By AdvancedMD 

AdvancedMD's professional services enhance clinical efficiency and align the platform with practice needs and branding. 

Template Customization 

The custom work team specializes in modifying and creating templates to suit the specific needs of healthcare providers. This includes customizing clinical summaries and patient engagement forms to enhance workflow efficiency and data capture.

Personalized Configurations 

AdvancedMD is a personalized EMR software that allows practitioners to create custom bookmarks within the EHR system. This enables quick access to frequently used documents, reducing navigation time. Additionally, practices can request custom logos on documents to reflect the practice's identity.

Integration And Interoperability By AdvancedMD 

Tailored solutions with AdvancedMD include the added flexibility of integration and interoperability features. Such flexible healthcare solutions are designed to enhance operational efficiency and continuity of care through: 

The Integrations Marketplace 

The marketplace of integrations provides access to a diverse array of complementary technologies and services. This enables practices to expand their capabilities by integrating third-party applications that align with their specific operational requirements.

Interoperability Features 

AdvancedMD’s open API infrastructure allows real-time data exchange with various healthcare applications and systems. This design ensures that patient information flows effortlessly across different platforms, reducing the need for manual data entry and minimizing the risk of errors.

Support And Training For Customization By AdvancedMD 

AdvancedMD provides a variety of training sessions and webinars to facilitate the effective utilization of customizable features. Two such notable resources include:

  • "Complete a Visit Note in 5 Minutes" Webinar: This webinar guides users through the process of customizing EHR templates to expedite patient documentation
  • Learning Center: A comprehensive learning center houses an array of educational materials, including recorded webinars, tutorials, and guides to better understand customization and other functionalities

Success Stories

Dr. David J. Haile, DPM, previously spent hours on documentation, limiting patient interaction. With AdvancedMD integrated with Dragon Medical Practice, he now documents three times faster with 99% accuracy, allowing more time for patient care. This custom integration enhances note quality and reduces administrative burden. 

Furthermore, Dr. Keith Berkowitz, founder of the Center for Balanced Health, transitioned his 10 Provider, multi-specialty practice from a paper-based system to AdvancedMD’s cloud-based platform. The switch automated key workflows, reducing outstanding reimbursements and administrative workload while enhancing patient care. 

Final Thoughts

AdvancedMD configuration options allow practices to go beyond the one-size-fits-all model, allowing providers to design workflows that align with their specific needs. Whether it's refining documentation, tailoring claims processing, or integrating third-party tools, the platform adapts to the unique rhythm of each practice. This level of flexibility not only minimizes administrative burdens but also creates space for more meaningful patient interactions and a smoother healthcare experience for all.