When-i-work.avif

Whether you have wrapped up a part-time gig or moved on to a new opportunity, properly leaving a workplace on ‘When I Work’ ensures a clean break. This also means you will no longer receive notifications about schedule changes from your old job.

Learn how to leave a workplace on ‘When I Work’ and find answers to common questions employees often have during this transition in this article.

Why You Should Leave A Workplace On ‘When I Work’?

Why You Should Leave A Workplace On ‘When I Work’?.avif

Leaving a workplace on ‘When I Work’ isn’t just a formality. Here’s why it matters: 

  • No More Notifications: You will stop receiving shift alerts, messages, and reminders from a job you’re no longer part of
  • Keeps Your Profile Tidy: Especially if you work multiple jobs, removing inactive workplaces helps to keep your dashboard organized
  • Prevents Accidental Scheduling: If your old employer forgets to remove you, you could still be added to the schedule—creating unnecessary complications for everyone

When I Work: The Process To Leave A Workplace

When I Work: The Process To Leave A Workplace.avif

It is important to know that employees cannot remove themselves from a workplace on ‘When I Work’. Only the manager/administrator is authorized to do this. Here’s what you can do about it. 

Notify Your Manager 

Before anything else, let your manager or supervisor know you are leaving. Make sure to follow the company’s official procedure for leaving the job. This is both professional and necessary—because, as said above, only admins or managers can remove you from the workplace in When I Work. 

Check Your Account 

After your manager deactivates you, you can: 

  • Open the ‘When I Work’ app 
  • Go to the ‘Workplaces’ tab (if applicable) 
  • Confirm that the old workplace is no longer active 

If the workplace still appears but you have no access, it means your profile is still attached, but you are not part of the active team. You can ignore it, or request full removal 

Contact Support (If Needed) 

If your manager hasn’t removed you and you are still receiving updates weeks later, you can contact ‘When I Work Support’ for help. However, they will likely ask for confirmation that you have contacted your employer first. 

FAQs

Once removed, you may lose access to some data in the app, especially if the employer used When I Work for payroll. Therefore, it is recommended to take screenshots or request pay info before you leave.

Yes! Your When I Work account stays with you—not your job. When a new employer invites you, just log in with your existing account to join. No need to sign up again.

That means your employer hasn’t removed you from the system. Reach out and ask them to deactivate your profile or contact When I Work support directly for assistance.