Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

24%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

W

william

Retail, 1-10 employees

Less than a year

4.0
September 2022

ABC RC & Hobbies Review

Pros

I purchased it because of the active eCapability but find it a bit awkward and confusing to use. The software basically works well, but it has a long learning curve because it tries to cater to everybody.

Cons

There's a long learning curve, and support is expensive.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

L

Lance

Music, 1-10 employees

More than a year

5.0
September 2022

Music Biz

Pros

It combines functionality and ease of use with great customer service!

Cons

There are too many updates. If updates are necessary every week or so, can the system be set to do automatic updates?

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Ron

Retail, 11-50 employees

More than a year

5.0
September 2022

Retail software

Pros

We started as a small company in 2004 using QuickBooks. Then I hired a developer to create a product for retail, rental processing, and inventory control. After a year and $50,000 later, that failed. I discovered AIM, and it did everything we needed. Those were bad times, but their software is great, and the support is 100% perfect. They are obsessed with solving problems and take care of any needs. There is a 60-day period to get proficient with the software, but after that, you will be very happy. The option of a second web hosting company is a downside and expensive.

Cons

They are limited to only one web hosting company, which isn't good. This company is very expensive and a security liability.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Katherine

Retail, 1-10 employees

Less than a year

5.0
September 2022

Small Business Review

Pros

The program has tons of features, functions, and reports, which is a definite positive for businesses that need to keep track and monitor various aspects of the business. For a larger company with a wide-scale business, this program would be a very useful asset.

Cons

As a very small business, I found this program overwhelming to learn and operate. Part of that is my fault for not having the time to watch the tutorials and explore the program fully, as I only have a few employees and we're only open three days a week. A simpler program would probably have been a better choice for me, but for larger companies, this would work great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Terrica

Libraries, 1-10 employees

More than a year

4.0
September 2022

TFV Review

Pros

I use the software for consignment of books. It's fairly simple to use for consigning and selling.

Cons

It would be helpful to create an inventory that my customers could use to look up products.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10