AIM POS Reviews
25 Review(s)
softwareOverall Rating
4.8
25 Review(s)
Rating Distribution
5
(19)
4
(6)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Overall Rating
4.8
25 Review(s)
Rating Distribution
5
(19)
4
(6)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Filters
Ratings
Provider Size
Time Used
Sort by:
AIM Software and POS System for retail sales
AIM Software and POS System for retail sales
Pros
I can execute sales quickly, and tracking serialized inventory and sales is detailed and swift.
Cons
There are countless features! Initially, I found it overwhelming to determine which ones were essential for my business.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Al
Sporting Goods, 1-10 employees
Less than 6 months
May 2023
The BEST option for almost any industry.
The BEST option for almost any industry.
Pros
It's highly customizable. Along with automating some processes, I can have everything done with just a click or a touch.
Cons
I had to watch a lot of videos to learn how to set up and use AIM. I also needed to create specific training documentation for my company.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Joe
Retail, 1-10 employees
More than a year
November 2022
An overall great product
An overall great product
Pros
There's a lot to understand in this program, but once I got the hang of it, it became an all-in-one package that's fast, simple, and efficient to use. The integration between our website, payment processing, and shipping makes my life easier. The program is constantly updated with improvements and quality of life updates, making the software faster and better to use. Tech support is very responsive to my needs and requests, and development has made many changes to the software at my request to better fit my needs.
Cons
The Vortx web platform that integrates with AIM has many limitations, and the custom report tool is tough to use. The SQL platform version 12 uses is powerful, but the hardware and software startup costs (especially SQL) can be high. There's no good solution for working with products sold in both physical and digital formats.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill
Music, 11-50 employees
More than a year
September 2022
Owner
Owner
Pros
I use it for point of sale, inventory, reports, and service.
Cons
The Lesson Program feature does not integrate well with TeacherZone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Whitney
Music, 11-50 employees
More than a year
September 2022
Great product!
Great product!
Pros
AIM's easy for me to navigate through the menu options. The layout among the different screens is simple.
Cons
I haven't upgraded my software to version 12 yet. That being said, the version I'm currently using isn't online-integrated as far as the lesson module goes. If that's changed in the newer version, then I have no cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Katie
Music, 1-10 employees
More than a year
September 2022
Small shop with multiple needs
Small shop with multiple needs
Pros
Customizing the menu system makes it simple to help new users get familiar.
Cons
The bugs I encounter often leave issues that take time to find or resolve even after the initial problem is fixed.
Ease of use
7
Value for money
9
Customer Support
10
Functionality
9
Mitch
Music, 1-10 employees
More than a year
September 2022
A jewel in a difficult and expensive industry
A jewel in a difficult and expensive industry
Pros
I appreciate the ease of use, cost, customer service, and merchant services relationship.
Cons
Canned Reports are often minimal, but I summarize them in complex Excel worksheets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janice
Retail, 11-50 employees
More than a year
September 2022
Best A&D and POS software I have used
Best A&D and POS software I have used
Pros
The team at AIM gave me all the support I needed to set up the software. I can barely turn a computer on, and they were able to set it up so I could start using it immediately. Customer support is flawless. The price was well below competing software and still had all the features I could ever use plus some.
Cons
I've experienced some lagging issues, but the AIM team is working with me to resolve this at no cost.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Parker
Sporting Goods, 1-10 employees
More than a year
September 2022
Review
Review
Pros
The product is simple to use, and the technical support has been wonderful!
Cons
I've requested a few additional options to be added to AIM, but the programmers declined.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Suzanne
Music, 1-10 employees
More than a year
September 2022
Easy to use for the non-techy.
Easy to use for the non-techy.
Pros
It's the app I use for every aspect of our business. From POS to inventory control, I have it all in one place. The simple menus and features within each module are easy to navigate.
Cons
I feel the system is a bit overcomplicated with so many pop-up windows. Also, transactions seem to involve too many steps for simple procedures.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Amanda
Music, 11-50 employees
More than a year
September 2022
Has made us MUCH more efficient
Has made us MUCH more efficient
Pros
For a small retail store, this is excellent! It helps me manage inventory and handle daily and weekly checkouts.
Cons
There was quite a learning curve for me. I had no POS before AIM.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ron
Retail, 1-10 employees
More than a year
September 2022
Retail management
Retail management
Pros
Most of the time, it's easy to use (with support).
Cons
I'm unable to configure reports for customers.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
John
Entertainment, 1-10 employees
More than a year
September 2022
Great POS/Gun book/Range Software
Great POS/Gun book/Range Software
Pros
I don't need multiple systems to achieve everything we need to do. AIM does it all.
Cons
The learning curve... setting up and learning the system takes time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rob
Retail, 11-50 employees
More than a year
September 2022
Experience with Aim
Experience with Aim
Pros
It's easy to navigate, tech support is good, and the price is fair.
Cons
The integration with previous inventory got messed up, and I had to do much more work to correct it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Teddy
Wholesale, 1-10 employees
More than a year
September 2022
TriTech AIM Review
TriTech AIM Review
Pros
We sell firearms, and the built-in A&D Book is a critical component of our business. Once set up, this feature makes tracking firearms incredibly simple.
Cons
Managing sale prices for my products needs to be revamped; it's currently difficult and convoluted to use. In my opinion, this is the area of the software that could most benefit from improvement.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Devon
Retail, 11-50 employees
More than a year
September 2022
Baums Music
Baums Music
Pros
From POS to backroom accounting and inventory management, the software integrates seamlessly. Support is crucial, and they have that covered well.
Cons
The system seems to need a lot of updates to fix issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan
Music, 1-10 employees
More than a year
September 2022
Product Review
Product Review
Pros
The more I use the software, the more I learn and love the product. I use this software every day for running reports, POS, inventory, and much more. I love the button feature that makes everyday use easy.
Cons
I find it hard to find a credit card company that is compliant with AIM.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kellie
Sporting Goods, 1-10 employees
More than a year
September 2022
Scheitel's Music Review
Scheitel's Music Review
Pros
This software is amazing!!!, if I have questions, I can call a tech, and they can help me.
Cons
In my version, I'm unable to do everything I want without paying more money, which I don't want to pay at this time.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Michelle
Music, 1-10 employees
More than a year
September 2022
AIM is the best fit!
AIM is the best fit!
Pros
There are many POS systems on the market today, but not many geared toward our industry. It's flexible and customizable. It's so easy to use.
Cons
There are very few things I like least because when I do, features can be implemented. I guess what I like least is having no way to print a claim check when customers drop off their vacuum. That said, I created a feature request that they're working on as I type this review.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Randy
Retail, 1-10 employees
More than a year
September 2022
AIM v12
AIM v12
Pros
I like the ability to save and update information efficiently.
Cons
Tracking various types of purchases is still very difficult, as is converting rentals to purchases.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Carolyn
Music, 51-100 employees
More than a year
September 2022
ABC RC & Hobbies Review
ABC RC & Hobbies Review
Pros
I purchased it because of the active eCapability but find it a bit awkward and confusing to use. The software basically works well, but it has a long learning curve because it tries to cater to everybody.
Cons
There's a long learning curve, and support is expensive.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
william
Retail, 1-10 employees
Less than a year
September 2022
Music Biz
Music Biz
Pros
It combines functionality and ease of use with great customer service!
Cons
There are too many updates. If updates are necessary every week or so, can the system be set to do automatic updates?
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lance
Music, 1-10 employees
More than a year
September 2022
Retail software
Retail software
Pros
We started as a small company in 2004 using QuickBooks. Then I hired a developer to create a product for retail, rental processing, and inventory control. After a year and $50,000 later, that failed. I discovered AIM, and it did everything we needed. Those were bad times, but their software is great, and the support is 100% perfect. They are obsessed with solving problems and take care of any needs. There is a 60-day period to get proficient with the software, but after that, you will be very happy. The option of a second web hosting company is a downside and expensive.
Cons
They are limited to only one web hosting company, which isn't good. This company is very expensive and a security liability.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ron
Retail, 11-50 employees
More than a year
September 2022
Small Business Review
Small Business Review
Pros
The program has tons of features, functions, and reports, which is a definite positive for businesses that need to keep track and monitor various aspects of the business. For a larger company with a wide-scale business, this program would be a very useful asset.
Cons
As a very small business, I found this program overwhelming to learn and operate. Part of that is my fault for not having the time to watch the tutorials and explore the program fully, as I only have a few employees and we're only open three days a week. A simpler program would probably have been a better choice for me, but for larger companies, this would work great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katherine
Retail, 1-10 employees
Less than a year
September 2022
TFV Review
TFV Review
Pros
I use the software for consignment of books. It's fairly simple to use for consigning and selling.
Cons
It would be helpful to create an inventory that my customers could use to look up products.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Terrica
Libraries, 1-10 employees
More than a year
September 2022
Filters
Sort by:
AIM Software and POS System for retail sales
AIM Software and POS System for retail sales
Pros
I can execute sales quickly, and tracking serialized inventory and sales is detailed and swift.
Cons
There are countless features! Initially, I found it overwhelming to determine which ones were essential for my business.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Al
Sporting Goods, 1-10 employees
Less than 6 months
May 2023
The BEST option for almost any industry.
The BEST option for almost any industry.
Pros
It's highly customizable. Along with automating some processes, I can have everything done with just a click or a touch.
Cons
I had to watch a lot of videos to learn how to set up and use AIM. I also needed to create specific training documentation for my company.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Joe
Retail, 1-10 employees
More than a year
November 2022
An overall great product
An overall great product
Pros
There's a lot to understand in this program, but once I got the hang of it, it became an all-in-one package that's fast, simple, and efficient to use. The integration between our website, payment processing, and shipping makes my life easier. The program is constantly updated with improvements and quality of life updates, making the software faster and better to use. Tech support is very responsive to my needs and requests, and development has made many changes to the software at my request to better fit my needs.
Cons
The Vortx web platform that integrates with AIM has many limitations, and the custom report tool is tough to use. The SQL platform version 12 uses is powerful, but the hardware and software startup costs (especially SQL) can be high. There's no good solution for working with products sold in both physical and digital formats.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill
Music, 11-50 employees
More than a year
September 2022
Owner
Owner
Pros
I use it for point of sale, inventory, reports, and service.
Cons
The Lesson Program feature does not integrate well with TeacherZone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Whitney
Music, 11-50 employees
More than a year
September 2022
Great product!
Great product!
Pros
AIM's easy for me to navigate through the menu options. The layout among the different screens is simple.
Cons
I haven't upgraded my software to version 12 yet. That being said, the version I'm currently using isn't online-integrated as far as the lesson module goes. If that's changed in the newer version, then I have no cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Katie
Music, 1-10 employees
More than a year
September 2022
Small shop with multiple needs
Small shop with multiple needs
Pros
Customizing the menu system makes it simple to help new users get familiar.
Cons
The bugs I encounter often leave issues that take time to find or resolve even after the initial problem is fixed.
Ease of use
7
Value for money
9
Customer Support
10
Functionality
9
Mitch
Music, 1-10 employees
More than a year
September 2022
A jewel in a difficult and expensive industry
A jewel in a difficult and expensive industry
Pros
I appreciate the ease of use, cost, customer service, and merchant services relationship.
Cons
Canned Reports are often minimal, but I summarize them in complex Excel worksheets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janice
Retail, 11-50 employees
More than a year
September 2022
Best A&D and POS software I have used
Best A&D and POS software I have used
Pros
The team at AIM gave me all the support I needed to set up the software. I can barely turn a computer on, and they were able to set it up so I could start using it immediately. Customer support is flawless. The price was well below competing software and still had all the features I could ever use plus some.
Cons
I've experienced some lagging issues, but the AIM team is working with me to resolve this at no cost.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Parker
Sporting Goods, 1-10 employees
More than a year
September 2022
Review
Review
Pros
The product is simple to use, and the technical support has been wonderful!
Cons
I've requested a few additional options to be added to AIM, but the programmers declined.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Suzanne
Music, 1-10 employees
More than a year
September 2022
Easy to use for the non-techy.
Easy to use for the non-techy.
Pros
It's the app I use for every aspect of our business. From POS to inventory control, I have it all in one place. The simple menus and features within each module are easy to navigate.
Cons
I feel the system is a bit overcomplicated with so many pop-up windows. Also, transactions seem to involve too many steps for simple procedures.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Amanda
Music, 11-50 employees
More than a year
September 2022
Has made us MUCH more efficient
Has made us MUCH more efficient
Pros
For a small retail store, this is excellent! It helps me manage inventory and handle daily and weekly checkouts.
Cons
There was quite a learning curve for me. I had no POS before AIM.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ron
Retail, 1-10 employees
More than a year
September 2022
Retail management
Retail management
Pros
Most of the time, it's easy to use (with support).
Cons
I'm unable to configure reports for customers.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
John
Entertainment, 1-10 employees
More than a year
September 2022
Great POS/Gun book/Range Software
Great POS/Gun book/Range Software
Pros
I don't need multiple systems to achieve everything we need to do. AIM does it all.
Cons
The learning curve... setting up and learning the system takes time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rob
Retail, 11-50 employees
More than a year
September 2022
Experience with Aim
Experience with Aim
Pros
It's easy to navigate, tech support is good, and the price is fair.
Cons
The integration with previous inventory got messed up, and I had to do much more work to correct it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Teddy
Wholesale, 1-10 employees
More than a year
September 2022
TriTech AIM Review
TriTech AIM Review
Pros
We sell firearms, and the built-in A&D Book is a critical component of our business. Once set up, this feature makes tracking firearms incredibly simple.
Cons
Managing sale prices for my products needs to be revamped; it's currently difficult and convoluted to use. In my opinion, this is the area of the software that could most benefit from improvement.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Devon
Retail, 11-50 employees
More than a year
September 2022
Baums Music
Baums Music
Pros
From POS to backroom accounting and inventory management, the software integrates seamlessly. Support is crucial, and they have that covered well.
Cons
The system seems to need a lot of updates to fix issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan
Music, 1-10 employees
More than a year
September 2022
Product Review
Product Review
Pros
The more I use the software, the more I learn and love the product. I use this software every day for running reports, POS, inventory, and much more. I love the button feature that makes everyday use easy.
Cons
I find it hard to find a credit card company that is compliant with AIM.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kellie
Sporting Goods, 1-10 employees
More than a year
September 2022
Scheitel's Music Review
Scheitel's Music Review
Pros
This software is amazing!!!, if I have questions, I can call a tech, and they can help me.
Cons
In my version, I'm unable to do everything I want without paying more money, which I don't want to pay at this time.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Michelle
Music, 1-10 employees
More than a year
September 2022
AIM is the best fit!
AIM is the best fit!
Pros
There are many POS systems on the market today, but not many geared toward our industry. It's flexible and customizable. It's so easy to use.
Cons
There are very few things I like least because when I do, features can be implemented. I guess what I like least is having no way to print a claim check when customers drop off their vacuum. That said, I created a feature request that they're working on as I type this review.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Randy
Retail, 1-10 employees
More than a year
September 2022
AIM v12
AIM v12
Pros
I like the ability to save and update information efficiently.
Cons
Tracking various types of purchases is still very difficult, as is converting rentals to purchases.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Carolyn
Music, 51-100 employees
More than a year
September 2022
ABC RC & Hobbies Review
ABC RC & Hobbies Review
Pros
I purchased it because of the active eCapability but find it a bit awkward and confusing to use. The software basically works well, but it has a long learning curve because it tries to cater to everybody.
Cons
There's a long learning curve, and support is expensive.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
william
Retail, 1-10 employees
Less than a year
September 2022
Music Biz
Music Biz
Pros
It combines functionality and ease of use with great customer service!
Cons
There are too many updates. If updates are necessary every week or so, can the system be set to do automatic updates?
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lance
Music, 1-10 employees
More than a year
September 2022
Retail software
Retail software
Pros
We started as a small company in 2004 using QuickBooks. Then I hired a developer to create a product for retail, rental processing, and inventory control. After a year and $50,000 later, that failed. I discovered AIM, and it did everything we needed. Those were bad times, but their software is great, and the support is 100% perfect. They are obsessed with solving problems and take care of any needs. There is a 60-day period to get proficient with the software, but after that, you will be very happy. The option of a second web hosting company is a downside and expensive.
Cons
They are limited to only one web hosting company, which isn't good. This company is very expensive and a security liability.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ron
Retail, 11-50 employees
More than a year
September 2022
Small Business Review
Small Business Review
Pros
The program has tons of features, functions, and reports, which is a definite positive for businesses that need to keep track and monitor various aspects of the business. For a larger company with a wide-scale business, this program would be a very useful asset.
Cons
As a very small business, I found this program overwhelming to learn and operate. Part of that is my fault for not having the time to watch the tutorials and explore the program fully, as I only have a few employees and we're only open three days a week. A simpler program would probably have been a better choice for me, but for larger companies, this would work great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katherine
Retail, 1-10 employees
Less than a year
September 2022
TFV Review
TFV Review
Pros
I use the software for consignment of books. It's fairly simple to use for consigning and selling.
Cons
It would be helpful to create an inventory that my customers could use to look up products.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Terrica
Libraries, 1-10 employees
More than a year
September 2022