Anonymous
Market Research, 101-500 employees
Less than 6 months
“Amazing experience with this tool”
Pros
It gives us a good range of fulfillment options for customers across multiple touchpoints and channels. With its complete microservices-based OMS platform, retailers can meet their order fulfillment objectives effectively in a multichannel environment.
Cons
Its main limitation is that it does not offer customized solutions.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Not Specified, N/A employees
More than a year
“responsive support team”
Pros
Whenever something goes wrong, their team responds quickly. Customer service is reliable and they do their best to help resolve things as fast as they can. We can pretty much call anytime and get assistance.
Cons
Certain problems still take longer than expected to fix. There are also moments when the client-facing side of the system suddenly goes down without warning.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6