Hiro T.
Restaurants, 101-500 employees
Free trial
“Amazing value for retail”
Pros
Paying 75 dollars for unlimited registers is a really good deal. It also comes with inventory, support and other useful features included. It works well for retail businesses though it is not a fit for restaurants or other types of businesses.
Cons
One thing to keep in mind is that you need to buy the hardware through them and that seems to be part of the cost. I am also not sure whether using your own hardware is even an option. Their credit card processing is required as well.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
8
Tara J.
Retail, 1-10 employees
Less than a year
“sales and inventory tracking win”
Pros
Using this software has been really simple. It works very well for creating reports and staying on top of sales and inventory.
Cons
I do not have any complaints about this software. I have been very happy using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Makiko S.
Entertainment, 1-10 employees
Less than 6 months
“Easy to learn”
Pros
It was really easy for our team to install and set it up and the software was simple to understand right away.
Cons
The only downside is that everything is in English and there are no instructions available in Japanese.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Nikki S.
Human Resources, 1-10 employees
Less than 6 months
“Helpful support team”
Pros
Training a team with this software for one of my clients went really well. It lets you handle inventory, process sales and run as well as share related reports all in the same platform. The interface feels clean, organized and user-friendly. You can also create separate register-style accounts for multiple employees which makes it simple to track sales and manage reporting by person. On top of that, reports can be broken down by individual account for monthly or quarterly reviews which is very useful. Whenever I had to contact client/customer support, they were consistently helpful and got back to me quickly with a resolution.
Cons
I honestly have no complaints or issues to mention because the software is very simple to use and everything is laid out in a clean and organized way
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Jason G.
Retail, 1-10 employees
More than a year
“Impressive product!”
Pros
Since the early days of our company, we've been using it and been really happy with it. It took us from an old-school cash register setup into a much more modern system. Being able to track items and monitor the performance of specific categories has been a huge improvement for us. The daily reports sent by email are also fantastic. On top of that, their customer service has been very helpful whenever we've needed it.
Cons
As far as I know, you can't use it on a Mac or at least I don't think so. There are also occasional glitches now and then but the customer service team is excellent and does a great job helping out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Rick G.
Retail, 1-10 employees
More than a year
“poor experience with this tool”
Pros
It does the job but only when you're actually able to reach someone from their technical support team for help.
Cons
Security compliance is a real problem and the company seems to completely ignore it whenever you need assistance.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Farida P.
Not Specified, 101-500 employees
Less than 6 months
“Smooth transaction handling”
Pros
Getting approved doesn't require a lot of forms or paperwork which is a big plus. This product works well and handles transactions properly. It saves a lot of time too-just a few clicks and it generates an invoice for every transaction.
Cons
Since it's modern software, it needs a stable internet connection and regular updates to keep working properly. Other than that, I don't really have anything to complain about because I'm a satisfied user.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Non-Profit Organization Management, 1-10 employees
More than a year
“fantastic support and usability”
Pros
Using it has been really easy and the customer support and service have been fantastic throughout.
Cons
There's nothing to complain about with this tool as it has made my life so much easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MICHAEL B.
Sporting Goods, 1-10 employees
“Not Recommended from my side”
Pros
There really aren't any positives I can point to here. If the product actually worked the way it should and support was at least somewhat helpful, I might have something good to say but the ongoing problems outweigh everything.
Cons
Software's problems never stop. Customer service has been awful to deal with and the hardware feels overpriced especially since their support team doesn't properly stand behind or support it.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Joshua R.
Retail, 101-500 employees
Less than a year
“Decent features but overpriced”
Pros
It covers the basics pretty well, the interface looks fairly nice and it works across multiple devices like a computer, iPhone and tablet.
Cons
The price increase was a big turnoff, there is not much room for customization and I do not feel the product is worth what it currently costs.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
6