CashierLive

CashierLive Reviews

Total 10 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

30%

3

Stars

10%

2

Stars

0%

1

Stars

20%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

HT
Hiro T.

Restaurants, 101-500 employees

Free trial

4.0

“Amazing value for retail”

Pros

Paying 75 dollars for unlimited registers is a really good deal. It also comes with inventory, support and other useful features included. It works well for retail businesses though it is not a fit for restaurants or other types of businesses.

Cons

One thing to keep in mind is that you need to buy the hardware through them and that seems to be part of the cost. I am also not sure whether using your own hardware is even an option. Their credit card processing is required as well.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

8

TJ
Tara J.

Retail, 1-10 employees

Less than a year

5.0

“sales and inventory tracking win”

Pros

Using this software has been really simple. It works very well for creating reports and staying on top of sales and inventory.

Cons

I do not have any complaints about this software. I have been very happy using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Makiko S.

Entertainment, 1-10 employees

Less than 6 months

4.0

“Easy to learn”

Pros

It was really easy for our team to install and set it up and the software was simple to understand right away.

Cons

The only downside is that everything is in English and there are no instructions available in Japanese.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

NS
Nikki S.

Human Resources, 1-10 employees

Less than 6 months

4.0

“Helpful support team”

Pros

Training a team with this software for one of my clients went really well. It lets you handle inventory, process sales and run as well as share related reports all in the same platform. The interface feels clean, organized and user-friendly. You can also create separate register-style accounts for multiple employees which makes it simple to track sales and manage reporting by person. On top of that, reports can be broken down by individual account for monthly or quarterly reviews which is very useful. Whenever I had to contact client/customer support, they were consistently helpful and got back to me quickly with a resolution.

Cons

I honestly have no complaints or issues to mention because the software is very simple to use and everything is laid out in a clean and organized way

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

JG
Jason G.

Retail, 1-10 employees

More than a year

5.0

“Impressive product!”

Pros

Since the early days of our company, we've been using it and been really happy with it. It took us from an old-school cash register setup into a much more modern system. Being able to track items and monitor the performance of specific categories has been a huge improvement for us. The daily reports sent by email are also fantastic. On top of that, their customer service has been very helpful whenever we've needed it.

Cons

As far as I know, you can't use it on a Mac or at least I don't think so. There are also occasional glitches now and then but the customer service team is excellent and does a great job helping out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

RG
Rick G.

Retail, 1-10 employees

More than a year

1.0

“poor experience with this tool”

Pros

It does the job but only when you're actually able to reach someone from their technical support team for help.

Cons

Security compliance is a real problem and the company seems to completely ignore it whenever you need assistance.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

FP
Farida P.

Not Specified, 101-500 employees

Less than 6 months

5.0

“Smooth transaction handling”

Pros

Getting approved doesn't require a lot of forms or paperwork which is a big plus. This product works well and handles transactions properly. It saves a lot of time too-just a few clicks and it generates an invoice for every transaction.

Cons

Since it's modern software, it needs a stable internet connection and regular updates to keep working properly. Other than that, I don't really have anything to complain about because I'm a satisfied user.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“fantastic support and usability”

Pros

Using it has been really easy and the customer support and service have been fantastic throughout.

Cons

There's nothing to complain about with this tool as it has made my life so much easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB
MICHAEL B.

Sporting Goods, 1-10 employees

1.0

“Not Recommended from my side”

Pros

There really aren't any positives I can point to here. If the product actually worked the way it should and support was at least somewhat helpful, I might have something good to say but the ongoing problems outweigh everything.

Cons

Software's problems never stop. Customer service has been awful to deal with and the hardware feels overpriced especially since their support team doesn't properly stand behind or support it.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

JR
Joshua R.

Retail, 101-500 employees

Less than a year

3.0

“Decent features but overpriced”

Pros

It covers the basics pretty well, the interface looks fairly nice and it works across multiple devices like a computer, iPhone and tablet.

Cons

The price increase was a big turnoff, there is not much room for customization and I do not feel the product is worth what it currently costs.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6