Cleanwash

Cleanwash Reviews

Total 3 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

33%

Satisfaction score

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

AB

Agustin B.

Computer Software, 500+ employees

Free trial

5.0
November 2020

fast and simple to use

Pros

It's a very simple and user-friendly piece of software and it works very quickly.

Cons

The interface might be the only thing to criticize but aside from that this tool is brilliant.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

TT

TU T.

Not Specified, N/A employees

Less than 6 months

1.0
May 2017

Worst product and terrible team

Pros

I have nothing to praise about this producr, because trying to get help has been really frustrating as support takes far too long to respond. I also do not understand why there is no direct download link. On top of that, the onboarding is not clear and there is no proper guidance on how to access account details or download the product again.

Cons

The support has been terrible and even getting the software is confusing. There is no clear indication that I am supposed to create an account and I do not understand why a download link is not provided directly.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

1

Functionality

2

LB

Luis B.

Not Specified, 1-10 employees

Less than 6 months

5.0
July 2016

Easily customizable

Pros

Customization is easy and the tech and customer support have been excellent whenever we needed help. The designs are simple, reports and printouts are clear and readable and the customer and order management tools work really well.

Cons

One thing that could be better is the tag print defaults since they can't be customized and the tags don't use the full white space on the paper. We also wish orders were more editable because employees sometimes forget to add items and customers occasionally need to add something after the order has already been placed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10