Arts and Crafts, 1-10 employees
More than a year
“Worth checking out”
Pros
It is quite easy to use. I do not have to worry about anything and also it is fast and efficient.
Cons
No complaints here. All my experiences with it have been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sports, 1-10 employees
More than a year
“Simply amazing”
Pros
I really enjoy using Clover because it is so simple. Plus the card processing steps are easy and the machine is simple to navigate.
Cons
To be honest I have absolutely no cons to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 1-10 employees
More than a year
“It is a safe bet”
Pros
It is really easy to use. I have a retail store with employees ranging from older adults to high schoolers but no matter their age, everyone gets the hang of the system pretty quickly.
Cons
The processing fees are something to consider. As even though the ease of use is great but I find it a bit expensive. Still it is definitely worth it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than 6 months
“A reliable option”
Pros
Clover does exactly what it promised and the fees are a bit reasonable than other options I come across.
Cons
The touch hardware I used did not feel the best or right to me. As it is kind of slow and the buttons were not where I am used to them being.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Medical Practice, 51-100 employees
Less than a year
“Helps me with my job”
Pros
It is really efficient for keeping track of my inventory. Also it is pretty easy to navigate and see sales and profits.
Cons
What I did not like about it was that the screen was a bit small.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Restaurants, 1-10 employees
Less than a year
“Avoid it at any cost”
Pros
I have nothing good to say about it only cons.
Cons
To me customer service is an issue. Plus they will still charge you even when you ask them not to. I had to close my restaurant for personal reasons and called Clover about the monthly charges. They said no problem but they still took 9 months of subscription fees $49.00 each without my consent. And now they would not refund me and they didn't seem to care about the mistake.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
1
Functionality
6
Computer & Network Security, 1-10 employees
More than a year
“Better among many”
Pros
Well I like the clean and optimized web interface, the customer database and the invoicing module.
Cons
I wish I could assign custom invoice numbers maybe even PO numbers to invoices generated through Clover.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hospital & Health Care, 1-10 employees
More than a year
“Modern and amazing”
Pros
All the information I need is easy to find on the dashboard. Plus their devices look sleek, modern and high tech.
Cons
I find their terminals way too expensive. Also they no longer support payment requests or invoicing for healthcare offices.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Food & Beverages, 11-50 employees
More than a year
“Great fit for smaller setups”
Pros
Not only the system is easy to use but also like the fact that the system is updated to keep up with the latest tech.
Cons
Customer service needs to be better especially with the long wait times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Education Management, 500+ employees
Less than a year
“Delivers quality without breaking the bank”
Pros
It is simple to use and has great reporting tools. Overall it is a decent tool.
Cons
We have had a few issues with customer service from time to time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
4
Functionality
8
Veterinary, 500+ employees
More than a year
“Works great”
Pros
The handhelds are easy to move around and look great especially with the new upgrades. Also I find it easy to use.
Cons
It is too easy to accidentally refund a client's card if you hit the wrong button. I also wish it would connect to our PIM system AviMark. Plus there is no stylus or pen provided for clients to sign their names.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
7
Non-Profit Organization Management, 1-10 employees
Free Trial
“I had a bad experience”
Pros
Not only is it nice but compact and easy to use. Plus I like the debit machine too.
Cons
Well it does not meet our needs for having sub subcategories for our products.
Rating Distribution
Ease of use
10
Value for money
2
Customer Support
2
Functionality
2
Facilities Services, 51-100 employees
Less than 6 months
“Didn't take much of our time to learn it”
Pros
It is available on all platforms which makes it my fav. A lot of small businesses use Clover.
Cons
At times a receipt did not show up when we requested it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Real Estate, 51-100 employees
More than a year
“Awesome for handling payments”
Pros
We can easily process transactions through the terminals and even remotely online. I highly recommend it!
Cons
The product itself is amazing but I wish the processing terminal was the first thing that popped up when you open it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cosmetics, 1-10 employees
Less than a year
“Not impressed with the service”
Pros
It is easy to use and install but I would say be careful when you close out your account.
Cons
I am giving it 1 star because I cannot give 0 stars. Be careful with this company. I stopped working with them and paid everything I owed but after 2 years, they put me in collections asking for a payment I already made. I have been dealing with this for 2 years now. Every time they call they ask for a bunch of paperwork and now they claim I owe $700. I have proven everything but they are still coming after me. In short I am not happy at all.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Apparel & Fashion, 51-100 employees
Less than a year
“Can do a little bit of everything”
Pros
One of the best features of the Clover POS system is its versatility. Clover offers various hardware options and customizable software that fits different types of businesses from retail to restaurants. This flexibility helps businesses like ours manage sales, inventory and customer relationships all in one system.
Cons
The only downside I noticed is that the Clover POS system is expensive. While it offers lots of features and customization it can get expensive, especially with extra costs for hardware, software and transaction fees. This might be a barrier for smaller businesses or those on a tight budget.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Arts and Crafts, 1-10 employees
Less than a year
“Took me by surprise in the worst way”
Pros
Absolutely nothing. It is just rubbish. I have nothing more to say.
Cons
I hate everything about it. No after sales service, follow-ups or even contact. So AVOID it any cost.
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
1
Functionality
5
Design, 1-10 employees
Less than a year
“Works... when it wants to”
Pros
It is pretty easy to use and makes processing payments quite simple for us.
Cons
It can be a little glitchy occasionally and because of this I have had to turn customers away because it just wouldn't work.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7