ConnectPOS Reviews

“Unreliable software that ultimately cost us money”

Pros

It installed on our tablets without any trouble and the screen layout is okay. That's the honest extent of the positive feedback we have.

Cons

Most of the time it barely functioned properly and was extremely likely to have errors. That becomes a huge problem when you're handling customers' money. Customer support got back to us quickly but couldn't help us with anything. After a very long and costly time of it being in development the software was never launched. They basically stole our money.

“easy to use after setup”

Pros

I really like having a cash register that actually runs on a PC instead of forcing me onto a tablet. The app works really well and is simple to use once I get going which makes it a good fit for the way I prefer to work.

Cons

Getting everything up and running was not very easy for me at the beginning but their support team helped a lot and made it happen.

“hands-on support”

Pros

Round-the-clock support has been wonderful for me. They have both a hotline and a WhatsApp group available for whenever I need immediate help. I also appreciate that the team is open to discussing customizations and working through solutions with us rather than simply giving a standard answer. That willingness to work through our needs has made the onboarding process much easier and helped us get the system set up successfully.

Cons

The screen layout is split across different domains so tracking down the settings I need isn't always easy. There are also times when certain settings seem to switch back after I've changed them.