Erere E.
Financial Services, 101-500 employees
Less than 6 months
“easy setup”
Pros
It comes with very capable experts who handle the full system installation and also train users properly on how to use it.
Cons
Only inconvenience is that activation can't be completed unless I get in touch with customer support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Aakriti Y.
Financial Services, 11-50 employees
Less than a year
“all-in-one business assistant”
Pros
Running my business has become much more manageable with Eposbuddy, since it takes care of payments, inventory tracking and customer orders in one place.
Cons
Interface can seem a little complicated at times because there are so many features packed into it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jayant k.
Hospitality, 500+ employees
Less than a year
“sales management made easy”
Pros
Having everything in one place is the biggest advantage of this tool. It includes all the features I need in a single interface to manage our sales effectively.
Cons
Since it is packed with features, this thing makes the UI sometimes complicated to explore.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Ryan F.
Restaurants, 101-500 employees
More than a year
“Fantastic support for restaurants”
Pros
Their customer support has been the best we've worked with. The tool was simple to customize and use which made it a perfect match for our restaurant management needs. It also helps us provide customers with a smooth online reservation and ordering experience. On top of that its fast integration with payment solutions makes processing order payments very convenient.
Cons
We haven't run into any issues with eposbuddy at all. It hasn't caused us any problems worth complaining about.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Stephen B.
Leisure, Travel & Tourism, 101-500 employees
More than a year
“Positive experience using it”
Pros
Running retail transactions has become much easier since I started using it. The setup instructions are easy to follow and the whole system can be up and running in less than an hour. It also includes a loyalty program which is really useful for rewarding repeat customers with discounts and price reductions whenever they reach the minimum purchase amount.
Cons
I really do not have anything negative to say about eposbuddy. On top of that, the customer support team is responsive and quick when it comes to resolving POS system issues.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Asuquo U.
Hospital & Health Care, 101-500 employees
More than a year
“dashboard is clear”
Pros
Using this platform has really helped our company improve financial stability and growth. Its range of features especially the dependable point of sale system, has made payment processing much faster for me when handling transactions, invoices and bills with different clients. Their customer support has also been very good whenever needed. The dashboard is detailed yet simple to use and it gives a full view of all transaction activities. On top of that, it is affordable for me.
Cons
There really is no feature I dislike in this software based on my experience using it so I do not have any cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
agboola e.
Banking, 11-50 employees
Less than a year
“Real-time inventory tracking”
Pros
It helps me handle my business transactions while keeping track of inventory in real time.
Cons
After using it for long hours, it sometimes starts to lag which can get frustrating.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Taiwo A.
Hospital & Health Care, 1-10 employees
More than a year
“reliable tool for daily tasks”
Pros
Right from the start, Eposbuddy has been efficient and quick which has helped our team make faster decisions. It delivers strong value and dependable performance and it has become an important part of our success.
Cons
We have not run into any cons or glitches since we started using this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sabrina D.
Hospitality, 500+ employees
Less than a year
“Improved work efficiency”
Pros
It has made my work far more efficient than I ever expected. It's a flexible and capable tool for managing hospitality operations.
Cons
The only part I wasn't happy with was the membership plans.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samuel O.
Financial Services, 1-10 employees
Less than a year
“amazing POS platform”
Pros
Handling bills and invoices for clients with this software has been really simple. Payment transactions go through quickly and I haven't run into glitches while using it. It has also been a dependable POS platform for different transactions at work. On top of that their customer support has been excellent. The interface is clear, well detailed and simple to navigate.
Cons
I don't have any complaints about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keshav R.
Accounting, 11-50 employees
More than a year
“Love the display”
Pros
This tool has been an excellent fit for our POS and payment setup, giving us great value and dependable performance. The display can be customized without much struggle which makes taking orders, handling payments and communicating with customers much more convenient.
Cons
There are occasional software glitches or slight slowdowns especially during busy peak hours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8