eZee Optimus Reviews

“easy access and reporting”

Pros

It has a very user-friendly UI and UX. I can access it from anywhere and it's quick when I need to settle things or check reports remotely.

Cons

I don't really have any complaints about eZee Optimus because it has been giving us all the tools needed to run operations properly.

“Simple to use”

Pros

Using it has been really easy and whenever I need help the customer support team is quick and easy to contact.

Cons

Out of all the software I've used, this one has been the best for me-it's simple, works really well and feels complete.

“Amazing customer support”

Pros

The support was immediate and they handled my issue in a way that completely shut the problem out.

Cons

There are no cons that I can think of in this tool.

“simple UI”

Pros

Interface is simple to use for us and the operations are very easy.

Cons

Using it is simple and practical as well and the interface is user-friendly. A recent example was when one order from four departments was printed separately to different printers which showed how useful the system can be.

“Easy tools for daily service”

Pros

One thing that really works well with this tool is how easy the system feels so our staff can handle orders, menus and inventory without much struggle. It helps organize our restaurant operations better, gives real-time visibility into what's happening and makes everyday tasks simpler which ultimately improves the quality of service.

Cons

A couple of issues did arise for us for example sometimes it needs extra customization to fit our specific business needs and that can take a while. On top of that, connecting it with certain third-party systems is not always easy so technical support may be needed to get everything running properly.

“efficient tool”

Pros

Using this software feels easy and it does the job really well for us.

Cons

There isn't anything I dislike about the software.

“gives detailed reporting”

Pros

I love how user friendly this tool is and the reporting options are quite extensive.

Cons

To really get the full value out of each module, it needs more in-depth training.

“well-integrated platform”

Pros

It is one of the most user-friendly software tools I've worked with. It's very simple to use and connects really well with Centrix which lets me post room charges directly without any hassle.

Cons

I haven't run into any issues at all. Everything has been easy and simple the whole time.

“very user friendly software”

Pros

This software has been very easy to use and the support team is consistently available whenever we need any help.

Cons

it relies entirely on mouse navigation. It would be much better if keyboard usage and shortcuts were added as well.

“interface is amazing”

Pros

The interface feels very user-friendly and works really well.

Cons

There isn't anything I dislike about it because all of the features are good.

“sales and inventory made simple”

Pros

Managing sales and inventory with this software has been really easy and whenever we get stuck the customer care team is there to help.

Cons

I do not have any issues or concerns to point out.

“Quick support from the team”

Pros

Installing this platform was very easy for us and it is easy to operate, quick to learn and the support team responds on time whenever needed.

Cons

Whenever we need help, we can always reach support on a call.

“Excellent restaurant pos tool”

Pros

I'd definitely recommend Ezee Optimus to anyone looking for a Restaurant POS.

Cons

Nothing to complain about at the moment. I'll update my review if anything comes up later.

“Perfect for daily operations”

Pros

After using it for more than four years, it has been very convenient to handle and manage day-to-day operations with it.

Cons

Everything is working well and I have not had any major bad experience. The only occasional issue is that sometimes the call does not connect.

“very useful with excellent support”

Pros

Getting started with it was simple and it comes with plenty of switches and options to work with. The customer care team has also been excellent whenever needed.

Cons

We have not come across any downsides. We have only seen benefits in Ezee software and it has been useful for us.