FusionPOS

FusionPOS Reviews

Total 3 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

0%

3

Stars

33%

2

Stars

0%

1

Stars

33%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

4

Functionality

5

RD

Robert D.

Business Development, 11-50 employees

1.0
January 2021

Hidden fees and frustrating payout delays

Pros

The interface makes it easy to navigate the platform and work through the system. Also having website ordering available gives me a simpler way to handle orders.

Cons

They charge ridiculous fees that are not made clear upfront. It also takes two weeks to receive funds and I have to keep chasing them to get my money which is frustrating when I'm expecting a payment to arrive. Communication is very poor as well and they make excuses for not following through on things they said they would do. There are far too many false promises.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

A

Anonymous

Performing Arts, 11-50 employees

3.0
July 2018

Lags during busy periods

Pros

I like that the dashboard has an attractive layout and clean design. Its minimalist style works especially well when training new employees or student staff because there isn't a lot of visual clutter for them to work through when they're first learning the system.

Cons

The software struggles to keep up when there are more than a few users using it. It often crashes or won't load during busy periods which ends up being frustrating for both customers and staff. The fact that the problems show up when activity increases is particularly frustrating because that's when we need the system to perform reliably.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

3

Functionality

5

A

Anonymous

Higher Education, 500+ employees

5.0
January 2018

Very easy to navigate

Pros

It's been very user friendly to work with. I can quickly find whatever I need without any hassle.

Cons

Prices aren't clickable unless a customer has already been selected. That's the only thing I'd work on.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10