Shrey A.
Communications and operations, 11-50 employees
“Effective for marketing”
Pros
One of the best parts of it is how well it handles customer management. It makes targeted marketing and promotions much more effective by using customer data in a way that helps me make better promotion plans.
Cons
Their subscription-based pricing can be a bit much and feels a little expensive. It has made a difference for me because the ongoing subscription cost is something I have to factor into the overall expense of using the software.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Sonu B.
Not Specified, 11-50 employees
“too many technical glitches”
Pros
Something Hike gets right is the customized stickers. They are easily the best part of using it because they give me more flexibility around the labels I need for my products.
Cons
A lot of technical glitches. The experience was made less reliable than I'd like because of these tech issues. There are enough of them that I think the software needs more work before it will be fully polished.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
4
Functionality
3