Rafael A.
Food & Beverages, 101-500 employees
Less than a year
“quick adoption and local tax support”
Pros
Getting the system up and running was easy and our staff learned to use it without much trouble. Another big plus has been the team's ability to handle tax-related situations that are specific to our country.
Cons
Since it is probably still a newer implementation in the market, some fixes have taken a little longer than expected at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Florian K.
Food & Beverages, 11-50 employees
More than a year
“automated my tasks”
Pros
It lets me automate tasks and it also helps me handle DGI electronic invoicing.
Cons
Some functions are hard to find and the screen view doesn't let me adjust different sizes the way it should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Hospitality, 101-500 employees
More than a year
“user friendly system”
Pros
Their system is very user-friendly and their 24/7 support has been excellent.
Cons
I really haven't run into anything I dislike, they always provide exactly what I ask for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frank D.
Restaurants, 101-500 employees
Less than a year
“Efficient franchise management”
Pros
Franchise management is excellent and they respond very quickly when new requirements come up. Data security is amazing and the platform also stands out for loyalty programs, promotions and advanced commercial management. On top of that they partner with some of the best restaurant software on the market, like MarketMan, Shogo and OpenTable and they clearly keep a constant focus on innovation in the industry.
Cons
It still needs stronger integration with last-mile marketplaces, better flexibility to build custom reports and simpler, ongoing access to the integration API so data can be extracted, consumed and monetized more effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8