Lightning Online POS

Lightning Online POS Reviews

Claimed

Claimed

Total 9 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MPW

Manhattan Plaza Winery

Not Specified, N/A employees

4.0
December 2024

User-Friendly with Outstanding Support

Pros

The system is easy to use, and the customer service is excellent, always ready to help when needed.

Cons

Had some issues but nothing too major.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anil

Retail, 11-50 employees

5.0
September 2023

Impressive software!

Pros

They welcome suggestions and even turn new feature ideas into reality. The system is easy to use, backed by excellent customer service, and delivers a high-quality product. While it takes time to learn, input invoices, add products, and update inventory, the overall experience is smooth. Simply put, they are a top-tier retail POS company.

Cons

If I leave a review, everyone will know how great this POS system is, and my competitors might start using it too, making their operations just as efficient as mine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Valerie

Medical Practice, 1-10 employees

Less than a year

5.0
April 2023

Great POS Program

Pros

I like the customer service the most. They are nice, knowledgeable and very professional. In case of any issue, I can call and speak to a real person to get it resolved. Overall, a great experience. Buying a program is stressful with so many options but the staff at Lightning made it easy.

Cons

Can't think of anything. I have not had any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carolynn

Retail, 11-50 employees

More than a year

5.0
April 2023

Has everything we need

Pros

Lightning Online, is a one stop for all of your retail needs, cash register, inventory.

Cons

None, this product satisfies all our needs in one program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

John

Information Technology and Services, 1-10 employees

Less than a year

5.0
March 2022

Lightning POS has everything a business owner would want!

Pros

The user interface is interactive and exciting to work with. Also the team is just lovely to work with.

Cons

With any work-in-progress there are features that need improvement, but the software and hardware team are constantly adding fixes and improvements...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DK

Dimitri Kelembelidis

Not Specified, N/A employees

5.0
March 2022

Reliable POS Solution with Exceptional Support

Pros

I have been using Computer Perfect for over 20 years, and it has handled all my everyday POS needs smoothly, including my website and mobile apps. Their customer service is always helpful and prompt, making the experience smooth and efficient

Cons

No complaints, just a solid system with great support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anthony

Retail, 1-10 employees

More than a year

5.0
February 2022

Really helpful

Pros

Lightening POS is most useful in my day to day operations in running sales, reports & inventory

Cons

One downside is that it is internet hosted so when internet is out so is the retail system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Jay Shah

Not Specified, N/A employees

5.0
January 2021

Excellent Platform with Responsive Support

Pros

Lightning has been an excellent platform for running our enterprise. It�s reliable, efficient, and backed by a highly responsive team. I would recommend it to anyone looking for a solid solution.

Cons

No major drawbacks, just a great experience overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Niskayuna

Retail, 11-50 employees

5.0
May 2020

Smooth Transition

Pros

We converted to Computer Perfect from an almost 20 year old inventory system. Both the owner and the team helped to make this challenging conversion possible. The system is flexible and reports provide key information. Someone is always available when I need help with quick answers and solutions.

Cons

so far, nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10