
Magestore Reviews
Total 11 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars91%
4
Stars0%
3
Stars9%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Daniel
Wholesale, 11-50 employees
Less than a year
“Works great on our Magento backend
Pros
We were looking for a POS solution that was already integrated and ready to work with Magento. After doing a lot of research to find the best, quick and easy to use option, we found there were not many choices except for Magestore. The POS system they offer is quite user-friendly, works right out of the box and met all our needs. But even after the integration we had some additional requirements and issues and Magestore worked closely with us and professionally to resolve them.
Cons
Well we understand that things take time to get integrated and developed but we just wish it had been a bit faster.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Astrid
Textiles, 11-50 employees
Less than 6 months
“Happy the way it works
Pros
We have just started using the POS system and during installation, some issues came up that affected our website. The Magestore team quickly solved those problems and is always ready to help whenever there is any confusion. Their service has been excellent. The POS Lite system is easy to use and it helps keep our inventory management up to date.
Cons
Honestly there is nothing I can think of. The service is really good and if anything needs adjusting, they make sure the system works well with your website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sean
Machinery, 11-50 employees
Less than 6 months
“It is the best
Pros
The speed is simply amazing. Also the POS syncs quickly and is really responsive which is great for our team in the shop.
Cons
Not much to complain about except maybe an option to customize the receipt template. But honestly it is not a big deal for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Greg
Retail, 51-100 employees
More than a year
“Love how much we can customize it
Pros
Magestore communication is great and they can actually do what we ask them to.
Cons
It can be a complicated program but they really knows how to implement it. So far it has outperformed all the other POS systems we have worked with in every way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Alex
Retail, 51-100 employees
Less than a year
“Support has been very responsive
Pros
The POS checkout works very well and it integrates well with the cash register at my offline store.
Cons
I find some of the settings little too complex especially for businesses with multiple warehouses and sales points.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon
Retail, 1-10 employees
Less than 6 months
“Love it
Pros
Magestore's POS was the perfect solution for integrating our new Magento website and POS system well. Plus having everything in one place has really simplified our workflow.
Cons
No cons to report.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Gaelle
Retail, 1-10 employees
Less than a year
“Nice option for beginners
Pros
The integration done by the Magestore team was fine and works decent for us.
Cons
What could be improved? Well as a beginner, I would have preferred more help with configuring printers, barcode scanners and cash drawers. Because the barcode printing was hard to configure. When customers buy gift cards, our salesperson has to go to the Magento backend to find the gift code. Also the translation for gift cards on the website was missing and the gift card printout should be in a standard format so customers can print it easily. Customizing the delivery method requires development work and there is no gift receipt option.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Jasem
Retail, 1-10 employees
More than a year
“Everything connected well
Pros
When I first started my business I really did not want to deal with two separate systems for the POS and online store which meant manually syncing everything. That is when we decided to use the Magestore POS system and from day one, it solved that problem for us. Also it saved us so much time and money in the long run and we did not have to sync sales from multiple sources. I highly recommend this solution.
Cons
I do not know if it is a con or not but upgrade cycles can make the costs go up over time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rohit
Sporting Goods, 11-50 employees
Less than a year
“The best!
Pros
Managing both in store and website stock in one system has been very easy for us now.
Cons
Not at the moment. Everything is working perfectly for me and I do not have any concerns or drawbacks.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Jose Vicente
Program Development, 1-10 employees
Less than a year
“simple and effective
Pros
The team was amazing throughout the installation process. They supported us the entire way and the system works perfectly, meeting all our requirements and more.
Cons
Nothing. It works great and I do not have any cons to share.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anthony
Consumer Goods, 1-10 employees
Less than a year
“Eliminates the stress from my life
Pros
Magestore makes it really easy for us to manage both in-store and website stock in one system.
Cons
Everything is fine as I mentioned in my summary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10