Total 11 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

91%

4

Stars

0%

3

Stars

9%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

D

Daniel

Wholesale, 11-50 employees

Less than a year

5.0
February 2025

Works great on our Magento backend

Pros

We were looking for a POS solution that was already integrated and ready to work with Magento. After doing a lot of research to find the best, quick and easy to use option, we found there were not many choices except for Magestore. The POS system they offer is quite user-friendly, works right out of the box and met all our needs. But even after the integration we had some additional requirements and issues and Magestore worked closely with us and professionally to resolve them.

Cons

Well we understand that things take time to get integrated and developed but we just wish it had been a bit faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A

Astrid

Textiles, 11-50 employees

Less than 6 months

5.0
November 2024

Happy the way it works

Pros

We have just started using the POS system and during installation, some issues came up that affected our website. The Magestore team quickly solved those problems and is always ready to help whenever there is any confusion. Their service has been excellent. The POS Lite system is easy to use and it helps keep our inventory management up to date.

Cons

Honestly there is nothing I can think of. The service is really good and if anything needs adjusting, they make sure the system works well with your website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Sean

Machinery, 11-50 employees

Less than 6 months

5.0
April 2024

It is the best

Pros

The speed is simply amazing. Also the POS syncs quickly and is really responsive which is great for our team in the shop.

Cons

Not much to complain about except maybe an option to customize the receipt template. But honestly it is not a big deal for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Greg

Retail, 51-100 employees

More than a year

5.0
November 2023

Love how much we can customize it

Pros

Magestore communication is great and they can actually do what we ask them to.

Cons

It can be a complicated program but they really knows how to implement it. So far it has outperformed all the other POS systems we have worked with in every way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Alex

Retail, 51-100 employees

Less than a year

5.0
September 2023

Support has been very responsive

Pros

The POS checkout works very well and it integrates well with the cash register at my offline store.

Cons

I find some of the settings little too complex especially for businesses with multiple warehouses and sales points.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brandon

Retail, 1-10 employees

Less than 6 months

5.0
September 2023

Love it

Pros

Magestore's POS was the perfect solution for integrating our new Magento website and POS system well. Plus having everything in one place has really simplified our workflow.

Cons

No cons to report.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

G

Gaelle

Retail, 1-10 employees

Less than a year

3.0
July 2023

Nice option for beginners

Pros

The integration done by the Magestore team was fine and works decent for us.

Cons

What could be improved? Well as a beginner, I would have preferred more help with configuring printers, barcode scanners and cash drawers. Because the barcode printing was hard to configure. When customers buy gift cards, our salesperson has to go to the Magento backend to find the gift code. Also the translation for gift cards on the website was missing and the gift card printout should be in a standard format so customers can print it easily. Customizing the delivery method requires development work and there is no gift receipt option.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

J

Jasem

Retail, 1-10 employees

More than a year

5.0
July 2023

Everything connected well

Pros

When I first started my business I really did not want to deal with two separate systems for the POS and online store which meant manually syncing everything. That is when we decided to use the Magestore POS system and from day one, it solved that problem for us. Also it saved us so much time and money in the long run and we did not have to sync sales from multiple sources. I highly recommend this solution.

Cons

I do not know if it is a con or not but upgrade cycles can make the costs go up over time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Rohit

Sporting Goods, 11-50 employees

Less than a year

5.0
May 2023

The best!

Pros

Managing both in store and website stock in one system has been very easy for us now.

Cons

Not at the moment. Everything is working perfectly for me and I do not have any concerns or drawbacks.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JV

Jose Vicente

Program Development, 1-10 employees

Less than a year

5.0
March 2023

simple and effective

Pros

The team was amazing throughout the installation process. They supported us the entire way and the system works perfectly, meeting all our requirements and more.

Cons

Nothing. It works great and I do not have any cons to share.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anthony

Consumer Goods, 1-10 employees

Less than a year

5.0
March 2023

Eliminates the stress from my life

Pros

Magestore makes it really easy for us to manage both in-store and website stock in one system.

Cons

Everything is fine as I mentioned in my summary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10