Itai A.
Restaurants, 101-500 employees
Less than 6 months
“Needs better support channels”
Pros
I appreciate the core concept behind this software which makes sense
Cons
There are a couple of big issues though. First the integration system really needs to be improved. More importantly the customer service is a serious problem. There's no direct way to reach anyone. They have a chatbox but you never actually get an answer and even if you send an email, nobody replies. On top of that there's no proper way to cancel the membership so I ended up having to stop the payment myself.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
5