Qu Reviews

Pros

Using the backend has been much more manageable for our team especially when it comes to reporting and similar tasks.

Cons

There was definitely a learning curve at the beginning and the app itself could be more user-friendly to move around in.

Pros

Day-to-day operations stay consistent with it. It simply works which lets us put our attention on other parts of the brand instead of constantly worrying about the POS.

Cons

Level 1 support can fall short sometimes especially when tickets get closed too early or the larger issue isn't fully understood.

Pros

Putting menus together and setting up discounts is very simple which makes day-to-day management much easier.

Cons

We've run into several KDS problems such as error messages that won't disappear, screens freezing up and high and low-volume modes acting up after any footprint updates.