RPOWER Reviews

Pros

My experience was great. It's very user friendly and being able to update items and make changes directly through the station while on the go is a huge plus. There's no need to constantly rely on logging into the back office and I find that very convenient. Overall the experience was exceptional. The dashboard is well designed and simple to follow.

Cons

Everything has been excellent. I haven't come across anything I dislike.

Pros

Over the past several years using RPOWER, they've consistently been there whenever we needed help or wanted to implement new solutions for our work and everything has integrated without any issues. Their customer service is outstanding and honestly sets a standard other companies could learn from. The support team is excellent, always picking up the phone and answering whatever questions came to mind. Truly first-class service.

Cons

Can't fault it in any way.

Pros

It's simple to use and the possibilities of what I can do with it feel endless.

Cons

Honestly I've got nothing negative to say.

Pros

Training staff to use the system is quick because it's easy to learn. If there is something we are stuck with, we just reach out to the support team and they help us immediately.

Cons

Nothing comes to mind. To be honest I wouldn't change a thing about it.

Pros

After 44 years in business and working with plenty of POS systems, this one is easily the best company I've dealt with thus far. Their tech support is knowledgeable, responsive and available around the clock to handle everything we need. They've been exceptional and are always there when we need help. Our sales rep has also been fantastic, consistently checking in, keeping us updated on upgrades and new software and making it clear that customer service is her top priority.

Cons

If I had to mention something it would be that the equipment and software can get pretty expensive. It's worth the cost though.

Pros

Their team was fantastic during the installation and while training both my staff and me. Support was incredibly patient, knew the system inside and out and made everything feel manageable. The Rpower helpdesk has been just as impressive. They respond to calls and emails very quickly What I really appreciate is being able to talk to a real person. I recommend this software to every business owner I meet. I've used other POS systems before and this is by far the best one I've worked with. The convenience and overall simplicity make it stand out. The entire process from setup through rollout was smooth. My team adapted to the change with no issues at all.

Cons

I find it difficult to come up with a real downside. The only thing I'd ask about was improving the battery life display on the handhelds since we weren't able to view it. Even that feels more like a feature request than an actual con.