Salon Ultimate Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Consumer Services, 1-10 employees
Less than a year
“handy remote access”
Pros
The POS features work really well and being able to remote in is a big plus.
Cons
Setting up promotions has been challenging for me.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Consumer Services, 11-50 employees
More than a year
“Simple interface made rollout faster”
Pros
It's accessible and quick to learn. The features feel thoughtfully built for the specific needs of the industry and they keep adding new functions on a regular basis. Customer service has also been outstanding.
Cons
Reporting is one area that still needs work. Right now its not very efficient because the exact data I need to make well-informed business decisions often isn't available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Consumer Services, 1-10 employees
Less than 6 months
“easy onboarding”
Pros
Learning the software doesn't take too much time. The features are simple so it's pretty easy to learn and become proficient with the system.
Cons
To make the receptionist role more effective, I think client confirmation reports really need to be accessible to receptionists.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8