Total 10 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

TRACEY

Packaging and Containers, 1-10 employees

Less than 6 months

5.0
May 2024

Boosted our trade counter flow

Pros

With it, it is so easy to find a product and customize it to our needs.

Cons

Not sure if there is anything to complain about as it does exactly what it says it will.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Peter

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
May 2023

Affordable yet perfect

Pros

When I first came across ShopTill-e I was blown away by what I was getting for the price. After using much larger organizations in the past with big price tags, it was a refreshing change to find this new package.

Cons

I am really happy with the features built into it. The complete package meets all my needs perfectly. So no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

George

Retail, 1-10 employees

More than a year

5.0
April 2023

Turns out to be a great recommendation!

Pros

I followed a recommendation to try ShopTill-e and I am glad I did. The initial support was great and the system is intuitive once you get the hang of it. When I got stuck the helpline helped me get back on track quickly. Also I soon figured out how I wanted to set up the system. And both the ePOS and online shops run on the same database which helps prevent double selling.

Cons

As my stock changed, some old products started piling up in the database. It would be great if the Stock Management section had a delete product button. So to sort this out, at times I need help from the helpline.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karen

Retail, 1-10 employees

Less than a year

5.0
November 2022

Love the combo of quality and help

Pros

It is very easy to upload products and it allows me to view the listings by category.

Cons

There is nothing we did not like. For the more complicated processes, our rep Chris, was there to walk us through everything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Callum

Retail, 11-50 employees

Less than 6 months

5.0
October 2022

Wish we switched sooner

Pros

We switched from using separate POS and website providers to ShopTill-e because there were integration issues with the two. Now having everything in one system saves us lots of time and headaches. Plus small features, like gift vouchers working both in-store and online, having everything for inventory and reporting in one place are proven highly beneficial too. We are no longer paying for multiple subscriptions and switching has saved us hundreds every month.

Cons

Well I have not come across any issues so far. Anything we have suggested has been quickly implemented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
October 2022

Great experience!

Pros

The best part to me is just how easy it is to operate, especially remotely.

Cons

Nothing I can really point to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Samantha

Retail, 1-10 employees

Less than a year

5.0
September 2022

Simple but amazing

Pros

Its ability to integrate stock both in-store and on the website is something that makes it my favourite.

Cons

To be honest have not found any problems yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

D

Daniel

Retail, 1-10 employees

Less than 6 months

5.0
August 2022

Makes it manage everything simple

Pros

The POS is simple and easy to use and the website has all the basics, which makes getting started a hassle free process. The real advantage is the seamless stock synchronization between in-store and online, especially since we share the same inventory for both. Also the price for this all in one system is pretty amazing. The support has been great too.

Cons

The website side is missing a few features and sometimes we have to contact support for minor changes which is a slight drawback. The websites also do not look as polished as those from other site builders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Keith

Retail, 1-10 employees

More than a year

5.0
July 2022

Great price for what you get

Pros

Full integration between our in store stock management and online sales made setting up our webstore quick and the upkeep requires very little effort from us. The big plus for us has been the amazing support, they guided us through setting up both the online store and the ePOS system. And whenever we have run into an issue, they were quick to help us fix it or suggest good workarounds to suit our needs.

Cons

We have found that the supplier/Purchase Order section could really benefit from showing the current stock of a product. It would make restocking much quicker.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Kelvin

Retail, 1-10 employees

Less than 6 months

5.0
May 2022

Glad we made a switch

Pros

It is so easy to add and remove products and also to make changes to the website as per our requirements.

Cons

None at the moment as it is like a breath of fresh air.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10