Simphony POS Reviews

Pros

Having POS, purchasing and reporting all in one place is something I really appreciate. The software is very capable and really covers all the key areas a hospitality business needs.

Cons

A lot of program changes or adjustments seem to require an extra purchase which can add up. Also immediate support is not usually available when it's needed.

Pros

The enterprise architecture is one of the strongest parts of Simphony POS in my opinion. Its data modeling works really well in a multi tier setup while still rolling everything up efficiently for reporting. Offline mode is also a big advantage and helps keep operations running without interruptions.

Cons

Browser compatibility and device flexibility are a little rigid right now.

Pros

Simphony's cloud based setup is easy to roll out and maintain. Even better, it scales well across global operations. That flexibility helps us respond faster and keep up with changing business needs.

Cons

At times custom development can be a bit challenging to handle.

Pros

WIth this it's very simple for me to manage the database. Also it connects well with third party tools like Givex, Windcave, Omnivore, Opentable orderUp and Hotschedules. The installation team did an excellent job and the support technicians are always available 24/7 whenever help is needed.

Cons

The Labour Management and Table Management modules feel quite basic. The features available there are not enough to fully meet our company's requirements.