Total 5 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

I

Isabelle

Entertainment, 1-10 employees

Less than 6 months

5.0
June 2024

User-friendly and flexible

Pros

Sumup software is international. I personally started using it in Europe so I could process sales with debit cards which was something our regular payment devices could not handle. Now I plan to use it for our American sales too. As a touring band that sells music and merch after shows having a flexible and dependable point of sale system is quite essential.

Cons

It takes a lot of work to open a bank account in the same country as my SumUp account to redirect funds. I feel like it would be great if I could just transfer the funds directly to America.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

R

Robin

Food & Beverages, 1-10 employees

Less than a year

4.0
May 2024

Good but not the best

Pros

The best part of this payment system is that it offers different devices for users like us to choose from.

Cons

Well I am not a fan of the NFC payment system since it does not work smoothly with every financial institution.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

C

Carol-Ann

Arts and Crafts, 1-10 employees

Less than a year

5.0
December 2023

The best POS system hands down

Pros

I find SumUp's POS system really easy to use and affordable. Plus it was simple to integrate into my small business and it really helped take things to the next level.

Cons

I was not happy that my Huawei was not compatible but that was not SumUp's fault. Once I changed my phone the issue was solved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Crystal

Individual & Family Services, 1-10 employees

Less than a year

5.0
July 2023

Works great

Pros

What I like most is that it is mobile. Plus I can download it on any device with internet access and start processing orders and invoices. And since it is an app, there is no need for extra equipment, though you can opt for the NFC if needed depending on your business.

Cons

There is nothing I dislike right now. It is doing exactly what I need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jack

Restaurants, 51-100 employees

Less than a year

5.0
December 2022

Reliable one

Pros

Not only is it easy to use but is also reliable and highly customizable.

Cons

Nothing has made me dislike the system so far except for the occasional outages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10