The Assistant Manager Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization, 11-50 employees
Less than 6 months
“Simplified admin navigation”
Pros
System navigation is very simple. If something needs troubleshooting it's usually simple to figure out on my own. I especially appreciate being able to add or update groups and categories based on what the business needs at the time.
Cons
The system runs slower than I'd hoped. It's especially noticeable with credit card payments since the system tends to respond slowly throughout the day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Non-Profit Organization, 11-50 employees
More than a year
“clear donor profiles for quick insights”
Pros
Having a quick snapshot of each person is really valuable because it lets us see the different ways they engage with our organization at a glance.
Cons
I'm not particularly in favor of the way they define an event versus a program. It would have been much better if those terms were set up the way most nonprofits typically use them.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Consumer Services, 11-50 employees
More than a year
“Hassle-free and efficient to use”
Pros
Working with it has been quick and simple for our team. Whenever an issue comes up it's never hard to fix because reaching the company for help or simple solutions is very easy.
Cons
Occasionally the system can get a bit laggy but a quick restart or even just refreshing it usually gets everything back to normal.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10