The Assistant Manager

The Assistant Manager Reviews

Total 3 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

BW
Brittany W.

Non-Profit Organization, 11-50 employees

Less than 6 months

5.0

“Simplified admin navigation”

Pros

System navigation is very simple. If something needs troubleshooting it's usually simple to figure out on my own. I especially appreciate being able to add or update groups and categories based on what the business needs at the time.

Cons

The system runs slower than I'd hoped. It's especially noticeable with credit card payments since the system tends to respond slowly throughout the day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AW
Adam W.

Non-Profit Organization, 11-50 employees

More than a year

5.0

“clear donor profiles for quick insights”

Pros

Having a quick snapshot of each person is really valuable because it lets us see the different ways they engage with our organization at a glance.

Cons

I'm not particularly in favor of the way they define an event versus a program. It would have been much better if those terms were set up the way most nonprofits typically use them.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SM
Skye M.

Consumer Services, 11-50 employees

More than a year

5.0

“Hassle-free and efficient to use”

Pros

Working with it has been quick and simple for our team. Whenever an issue comes up it's never hard to fix because reaching the company for help or simple solutions is very easy.

Cons

Occasionally the system can get a bit laggy but a quick restart or even just refreshing it usually gets everything back to normal.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10