Uphance Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Apparel & Fashion, 1-10 employees
More than a year
“Updates roll out consistently”
Pros
Whenever I need help the customer service team is there to listen and assist which has been really reassuring.
Cons
It's hard to point out something we didn't like tbh.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
More than a year
“flexible system with broad functionality”
Pros
There's a lot I can do with this system and that flexibility really stands out to me. It also comes with plenty of functionality so it works well for different needs without feeling limiting.
Cons
Reporting can be a bit slow at times especially when creating a line sheet report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Retail, 1-10 employees
Less than 6 months
“top-tier customer service”
Pros
I like how easy it was to get started with Twice. There were a few hurdles while adjusting to a new way of doing things but the customer support team has been incredible and fixed any problem I had. They have been a huge help throughout. Top quality customer service.
Cons
Some of the integrations with other platforms can be a bit slow at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8