Total 3 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PAD
Pierre A D.

Apparel & Fashion, 1-10 employees

More than a year

5.0

“Updates roll out consistently”

Pros

Whenever I need help the customer service team is there to listen and assist which has been really reassuring.

Cons

It's hard to point out something we didn't like tbh.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JS
Joe S.

Apparel & Fashion, 1-10 employees

More than a year

5.0

“flexible system with broad functionality”

Pros

There's a lot I can do with this system and that flexibility really stands out to me. It also comes with plenty of functionality so it works well for different needs without feeling limiting.

Cons

Reporting can be a bit slow at times especially when creating a line sheet report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AG
Ashlea G.

Retail, 1-10 employees

Less than 6 months

5.0

“top-tier customer service”

Pros

I like how easy it was to get started with Twice. There were a few hurdles while adjusting to a new way of doing things but the customer support team has been incredible and fixed any problem I had. They have been a huge help throughout. Top quality customer service.

Cons

Some of the integrations with other platforms can be a bit slow at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

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