Wiser Solutions Reviews
Total 8 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars63%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Enterprise, N/A employees
“great analytics for market trends”
Pros
It provides real-time data on store sales, pricing and other analytics which I can use to keep up with performance and market trends.
Cons
Onboarding partners onto the system seems to be a bit difficult.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
7
Web Developer, N/A employees
“Clean UI with fast data analysis”
Pros
Thanks to Wiser's user friendly layout navigating it is very simple. That makes analyzing data quick and efficient. I also like that they keep adding new features through upgrades.
Cons
What would make it better is having more options to customize reports and insights so they can better match specific needs.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Senior Content Creator, N/A employees
“Fast issue resolution”
Pros
Customer issues were answered and resolved very quickly much to my surprise. Their response time is impressive.
Cons
Absolutely no bugs or glitches to report of.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Credit Follow-up, N/A employees
“unified dashboard supports both work and personal tasks”
Pros
It brings together all the software I might need for both work and personal use while keeping the interface simple, user friendly and comfortable to navigate.
Cons
I don't really have any major complaints. The only thing that made me do a double take was signing in with my LinkedIn account because I wasn't fully confident in the link at first. A more secure looking login screen would help me feel more comfortable sharing my information.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Export Specialist, N/A employees
“Extensive product selection”
Pros
The range of content and products is extensive. I especially like that the variety offered is actually good.
Cons
In my opinion the site could be made more accessible. For someone using it for the first time it feels a little complicated to navigate and the implementation process isn't very beginner-friendly either.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Not Specified, N/A employees
“powerful data insights”
Pros
Wiser Solutions gives us detailed data insights along with strong automation tools that cover a wide range of needs.
Cons
It can be difficult to use at first since it's not very user friendly. I had to figure out how to use every tool on the first use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Product Designer, N/A employees
“24/7 support access”
Pros
Whenever an issue came up during my experience, support wasright there to help.
Cons
I think the user interface could use a more attractive and modern look.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Sales analysis assistant demand planner, N/A employees
“good user behavior analysis”
Pros
Navigating the system is simple which I appreciate. The technical support team has been very helpful whenever needed thus far. Overall the software does a good job with customer evaluation and user analysis so I can understand user behavior better and make better decisions about my business.
Cons
It relies heavily on cookies which isn't ideal in my opinion. The user interface also needs to be refined especially when it comes to the animations and overall visual experience.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8