Wiser

Wiser Solutions Reviews

Total 8 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

63%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, N/A employees

4.0

“great analytics for market trends”

Pros

It provides real-time data on store sales, pricing and other analytics which I can use to keep up with performance and market trends.

Cons

Onboarding partners onto the system seems to be a bit difficult.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

AY
Amr Y.

Web Developer, N/A employees

4.0

“Clean UI with fast data analysis”

Pros

Thanks to Wiser's user friendly layout navigating it is very simple. That makes analyzing data quick and efficient. I also like that they keep adding new features through upgrades.

Cons

What would make it better is having more options to customize reports and insights so they can better match specific needs.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

AS
Ali S.

Senior Content Creator, N/A employees

5.0

“Fast issue resolution”

Pros

Customer issues were answered and resolved very quickly much to my surprise. Their response time is impressive.

Cons

Absolutely no bugs or glitches to report of.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

SA
Saher A.

Credit Follow-up, N/A employees

5.0

“unified dashboard supports both work and personal tasks”

Pros

It brings together all the software I might need for both work and personal use while keeping the interface simple, user friendly and comfortable to navigate.

Cons

I don't really have any major complaints. The only thing that made me do a double take was signing in with my LinkedIn account because I wasn't fully confident in the link at first. A more secure looking login screen would help me feel more comfortable sharing my information.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

MH
Mehdi H.

Export Specialist, N/A employees

4.0

“Extensive product selection”

Pros

The range of content and products is extensive. I especially like that the variety offered is actually good.

Cons

In my opinion the site could be made more accessible. For someone using it for the first time it feels a little complicated to navigate and the implementation process isn't very beginner-friendly either.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, N/A employees

4.0

“powerful data insights”

Pros

Wiser Solutions gives us detailed data insights along with strong automation tools that cover a wide range of needs.

Cons

It can be difficult to use at first since it's not very user friendly. I had to figure out how to use every tool on the first use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

MM
Mojtaba M.

Product Designer, N/A employees

5.0

“24/7 support access”

Pros

Whenever an issue came up during my experience, support wasright there to help.

Cons

I think the user interface could use a more attractive and modern look.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

MA
Mohamed A.

Sales analysis assistant demand planner, N/A employees

4.0

“good user behavior analysis”

Pros

Navigating the system is simple which I appreciate. The technical support team has been very helpful whenever needed thus far. Overall the software does a good job with customer evaluation and user analysis so I can understand user behavior better and make better decisions about my business.

Cons

It relies heavily on cookies which isn't ideal in my opinion. The user interface also needs to be refined especially when it comes to the animations and overall visual experience.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8