WJewel Reviews
Total 25 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars92%
4
Stars8%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Luxury Goods & Jewelry, 1-10 employees
More than a year
“detailed item entry with flexible product fields”
Pros
Between the affordable pricing, quick setup, responsive customer support and detailed item entry options, this software has been a really great choice for us.
Cons
It isn't fully customizable and the accounts receivable reporting options are somewhat limited.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Consumer Goods, 1-10 employees
Less than a year
“Packed with useful features”
Pros
There are plenty of features available and the service has been excellent in my experience.
Cons
Every now and then there are small glitches but they usually get resolved quickly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Import and Export, 1-10 employees
More than a year
“fast, reliable support”
Pros
Quick, dependable service and simple communication.
Cons
Usually I am in touch with representatives rather quickly but sometimes it can be a bit hard for me to get one on the line. To be honest I wouldn't complain about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Wholesale, 1-10 employees
More than a year
“Top-tier support”
Pros
After more than 30 years of using Wjewel I can honestly say their customer support is the best you could ask for.
Cons
There really isn't much to complain about since the program is adjusted so specifically to my needs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Retail, 51-100 employees
Less than 6 months
“customizations handled quickly”
Pros
Whenever we need something customized they're always willing to work with us and they complete it incredibly fast.
Cons
They've gone beyond every expectation. I dont have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10