John O.
Education Management, 51-100 employees
Less than 6 months
“responsive support”
Pros
Whenever I need help, the customer support team responds in real time and provides assistance at no extra cost. The website builder has a user friendly interface and the hosting plans are affordable as well.
Cons
Up to this point, I haven't run into any problems with the software. If anything comes up later, I'll update my review.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alukut I.
Education Management, 11-50 employees
Less than 6 months
“fantastic templates for websites”
Pros
The website builder includes premade templates that make it much simpler to put together any meaningful website.
Cons
Weekend support tends to be quite limited which makes it harder to report technical issues when they come up.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Angella Nakato M.
Education Management, 51-100 employees
Less than 6 months
“Accessible interface”
Pros
Navigating this software feels very easy thanks to its polished, user friendly interface and the unmetered hosting storage they provide is a really valuable bonus.
Cons
A downside is that it only supports UGX and USD and the currency conversion rate is quite high.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Mohit P.
Information Technology and Services, 11-50 employees
Less than a year
“reliable dashboard”
Pros
Right away, the platform does an excellent job of organizing information and sending appointment updates. Its wide range of uses makes it even more valuable which is something I really appreciate. It also supports agriculture by offering subsidies and promotional programs. The software is fast, efficient and helps protect any banking-related changes. It's UI and dashboard are impressive because they give a clear overview of all the information we need. On top of that, the added security through encryption, biometric authentication and other advanced protection measures makes it feel very secure to use.
Cons
Would be more useful if they added modern analytics and algorithms to better evaluate our spending patterns. The loan application process also needs improvement in a few areas. At times, it can be a little frustrating because some of the described details are inaccurate or incomplete. It also becomes less practical to use when the internet connection is unstable or when working through a VPN.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Ajay M.
Outsourcing/ Offshoring, 500+ employees
Less than a year
“Secure transfers”
Pros
Running both personal and business finances feels less stressful with this tool. The customer support is excellent and there is always someone available to assist with any questions. The pricing is very affordable which is another big advantage. It saves me a lot of time and also feels safer because it protects us from theft when transferring money from retailers to employee accounts. On top of that, it offers a very reliable platform for promoting your brand through rewards and incentives for customers. The bulk top-up feature to all countries has also made my work much easier.
Cons
A few requirements have to be met before you can apply for a business loan so that is something to keep in mind. When loan applications fail, there is no feedback provided which can be frustrating. You check your credit applications and sometimes find that they have disappeared. The account information also does not seem to update consistently. Another limitation is that the payment options are not broad enough to support a wider variety of payment methods.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Joel S.
Food & Beverages, 500+ employees
Less than a year
“clean navigation and low loan charges”
Pros
One thing that really works well here is the user interface. It's clean so moving around the software feels easy and the navigation is good. Another big plus is that the loans don't come with too many charges which makes the whole experience even better.
Cons
At times, network problems cause downtime and that ends up affecting my daily schedule.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rahul K.
Financial Services, 500+ employees
Less than a year
“finance tracking that delivers”
Pros
Managing finances and cash transactions has been really convenient! The system is easy to understand, simple to use and it makes my daily work much easier. I also appreciate being able to monitor my transactions and clearly see where my money is going. Overall this is an excellent tool for financial management.
Cons
Truly, there isn't much to complain about because it works very well for financial management. If I had to point out one area for improvement, it would be the live chat feature since support responses tend to be a bit too slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Kushal R.
Education Management, 500+ employees
Less than 6 months
“helpful finance tools”
Pros
A part I really appreciate is the financial management side. Being able to stay on top of our finances matters a lot and this app makes that much more manageable. The customer service has also been a big plus since they're always quick to get back to me whenever I have a question.
Cons
It is a solid app overall but there are still a few things that could be better. For example, the ledger doesn't seem to refresh or update in real time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Shamirah N.
Civil Engineering, 11-50 employees
Less than a year
“network issues in remote areas”
Pros
The platform is easy to use, very user friendly and highly accessible.
Cons
We run into network problems when using it in remote locations.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
5
Functionality
3
Michael W.
Publishing, 11-50 employees
Free Trial
“secure and borderless payments”
Pros
Feels secure, fast and borderless, with strong protection for sensitive user information. Modern technology has been put in place to keep the infrastructure safe from data breaches and bot attacks.
Cons
Sometimes it can be slow and take longer than expected to load data which is frustrating when something needs urgent attention. The payment network also occasionally becomes too slow to complete transactions though there is still room for improvement.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9