“Good experience”

Pros

By the time I start working through tasks in this tool, a lot of the research is already done and that has been the biggest advantage for me. Before using it, I spent too much time bouncing between ChatGPT, LinkedIn, company sites and scattered notes just to understand what was happening with an account and how to customise my outreach. It got the job done but it was slow and very easy to overcomplicate. With this software, the agents bring forward leads that are showing intent or give me a relevant reason to reach out and the context is already there when I begin the task. It no longer feels like I am starting from scratch every single time. I can quickly understand why the lead matters, what the angle is and then move straight into the email, call or follow-up.

Cons

A few of the newer features still feel like they are taking shape so now and then it takes some time to figure out the best way to use them. The agent setup is very capable but more examples or ready made templates would make it easier for new users to build a strong setup faster. I would also appreciate more visibility into why an agent chose to prioritize certain leads. Most of the time the context makes sense but having more transparency there would make the results even easier to trust and fine tune.

“cost-saving research powerhouse”

Pros

It has taken over a big part of our account research for scoring and segmentation and it saves us a huge amount of manual effort while helping us build highly valuable prospecting lists. One thing that really stands out is the pricing: it's far more affordable than other platforms without sacrificing functionality. On top of that, our customer service rep has been incredibly attentive and helpful. It also handles website and company research in areas where tools like ZoomInfo tend to fall short which basically removes the need for manual research. The amount of time we save with it is a major advantage.

Cons

Sometimes it can be a bit slower than another platform but the quality of the results and the money we save make that tradeoff completely worth it.

“targeted leads and faster sequencing”

Pros

Really stands out for its agent feature! Instead of dumping a huge list of random names on us, it helps surface leads that are actually showing intent or some relevant signal. That's been the biggest difference for our team because the outreach feels much more focused and worthwhile. Another big plus is that once those leads are identified, the sequencing can run automatically which speeds up the whole workflow quite a bit.

Cons

Getting the agents dialed in takes a bit of tweaking. It's not hard to use but there is some trial and error when it comes to choosing the right filters, signals and prompts to get the best results. I'd also really like to see stronger reporting on what's performing best especially which agents or lead sources are driving the most valuable conversations. That kind of visibility would make optimization a lot easier over time.

“focused outbound with intent signals”

Pros

Running sales as a founder, the biggest advantage of this software is how it helps me identify people showing relevant buying signals and then moves them straight into outreach without forcing me to create an entire process from scratch. Before using it, I spent a lot of time figuring out who was actually worth contacting by checking LinkedIn activity, company news, hiring trends and other signs that made an account interesting. The challenge was never just getting more leads. It was finding leads that gave me a real reason to reach out in the first place. This tool solves that well. The agents surface leads based on intent signals and from there I can automate the outreach. For a small team, that matters a lot because I do not have SDRs spending all day building lists or researching accounts. It gives me a much more targeted way to handle founder-led outbound without having to live inside spreadsheets.

Cons

Setting up the agents takes a bit of adjustment. You have to be clear about which signals matter most to you and spend some time testing before everything feels fully dialed in. I would also love to see stronger reporting on which signals are actually driving the best replies or meetings. I can already tell the workflow saves time but as we scale up campaigns, it would be really useful to compare intent sources more easily.

“Complete outreach powerhouse”

Pros

Has been a really solid 'all in one' tool for me because it covers everything I need for cold outreach in a single place. I'm able to manage my full go to market workflow there, from getting fresh upcoming data to reaching out to customers. Getting started was easy too especially since it works in a way that feels similar to Clay.

Cons

I don't have any drawbacks to mention here.