“All client communication in one place”

Pros

Having all of our client communication in one place has been a big win for the sales team. Customers can jump in whenever they need to, look through documents or contact our team directly. They've really enjoyed it because it makes the whole sales process feel more organized and smooth. We're also gradually shifting our customer communications out of Slack channels and into this.

Cons

At first, it was limited to ipad only but I know the team is working on a web app and once that's out, it'll be an obvious choice.