Anonymous
Mid Market, 51-100 employees
“slow service, zero value”
Pros
Honestly there's nothing positive I can point to here. They didn't get a single thing right.
Cons
Pretty much everything was a problem. As mentioned, the service was slow and brought no added value at all.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
1
Angelina L.
Mid Market, 51-100 employees
“Solid option”
Pros
From the start, this software put a solid outbound process in place for us and kept a consistent stream of qualified leads coming in. They played a major role in helping us grow our client base across the US and Western Europe especially in the advertising and ad tech space. The lead generation system they built has been very effective and that lined up with what colleagues had told us about Belkins already having a proven, well-structured process. Even more valuable was the way they handled the full outbound strategy end to end, covering research, ICP development, messaging, testing, follow-up qualification and even booking calls directly. It also segmented the market into publishers, agencies and ad networks, then created customised messaging for each group while carefully testing different versions to improve conversions. Their organization really stands out in the regular and clear reports they share, with transparent metrics such as open rates, reply rates and booked meetings which keeps everything efficient and easy to follow. That professionalism translated into 78 quality meetings with C-level and VP-level decision makers in just six months. The campaigns delivered a 45% open rate and a 12% reply rate which ultimately led to 6 closed deals worth about 9,000k each. Their project management has also been excellent! They move fast, stay organized and keep us updated promptly. Communication has been reliable, timely and responsive throughout which gives us confidence and makes it easy to stay involved by sharing feedback. We're genuinely excited to keep working with this tool because the process has been so polished and the results have been so strong. Overall, I'm completely satisfied with the partnership and would absolutely recommend i to others!
Cons
Nothing comes to mind at this point as a setback.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Taras T.
Mid Market, 51-100 employees
“excellent delivery and prospect quality”
Pros
What really stood out was the results paired with strong project management. They consistently delivered on meetings and the quality of the prospects exceeded what we expected.
Cons
At this stage, we haven't identified any areas that need improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Daryna L.
Mid Market, 51-100 employees
“professional and supportive team”
Pros
Working with their team was a really positive experience! They were professional, approachable and very easy to collaborate with throughout the process. I also appreciated how involved and supportive they were and they were always ready to jump in with helpful ideas or advice whenever needed.
Cons
I can't think of any negative qualities to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small Business, 11-50 employees
“Good customer service”
Pros
Their team was professional throughout, very easy to collaborate with and consistently proactive. Whenever I needed input, they were ready with helpful ideas and advice.
Cons
I honestly can't point to any negative aspects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angel D.
Small Business, 11-50 employees
“low prices and wide availability”
Pros
This solution is available in stores worldwide, the pricing is affordable and the team works full time which makes the service consistently accessible.
Cons
At times, the digital screen feels a bit cramped and the overall design is more minimalistic compared with competitors that have a more styled look.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Patrick B.
Mid Market, 51-100 employees
“A strong pipeline”
Pros
Right from the start, it took the time to understand every segment we wanted to reach and created messaging that fit both our brand voice and their outreach expertise. They put together a thorough market segment analysis, customised outreach content and consistently managed the campaign along the way. We ended up closing our first contract within the first month which was an encouraging result. They kept us updated regularly and made strategy adjustments whenever needed. The software has played a big role in building a healthy sales pipeline for us. At this point, we have four opportunities in the proposal stage, averaging $85K and those deals could potentially grow to as much as $150K. We honestly did not expect to start closing business that fast.
Cons
Honestly I don't have any complaints. Their process, responsiveness and the results they delivered have all been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 11-50 employees
“missed the mark completely”
Pros
Using this software didn't bring any real benefits for us.
Cons
Although their team was pleasant to interact with, they fell short across the board in their work with us. They technically completed the basics of creating and sending messaging campaigns but they never truly understood our business, our offer or the right strategy to use. That was especially disappointing because what we do and sell is not complicated.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
1
Functionality
1
Anonymous
Small Business, 11-50 employees
“empty promises and extra charges”
Pros
There's honestly nothing positive I can say about the software. It was a very bad experience overall.
Cons
Pretty much everything was disappointing. They basically keep making promises while trying to charge you for one more month.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
3
Functionality
1
Julianna D.
Small Business, 11-50 employees
“customised outreach”
Pros
It felt like having a highly skilled, genuinely invested team in our corner. They were hands-on throughout the process and gave us the kind of attention that made it feel like we were their only client. Communication stayed clear from start to finish and their strategies weren't generic: they were thoughtful, well planned and customized to what we actually needed. The impact was noticeable too: we saw more leads, stronger engagement and a sales funnel that ran much more efficiently.
Cons
The only real thing worth mentioning is the price. At first, it felt a bit high but the return on investment ended up making it worthwhile. Beyond that, there really isn't much I'd change about their service, they deliver at a very high level.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10