“Reliable payments and API setup”

Pros

Everything around the payment integration and API setup has been easy to use and well put together.

Cons

I really haven't had anything to worry about so there's nothing negative to point out.

“clean CRM navigation”

Pros

Navigating this software is one of its biggest strengths. The layout is clear, the menu options are easy and the interface looks good overall. While making calls, I can quickly open a contact and enter all the call details right away which makes follow ups much easier. It really helps with lead conversion since I can keep track of exactly what the client mentioned during the conversation.

Cons

A downside is that I need to buy extra email credits separately and that gets a bit expensive. It also would be much better if it could integrate with other email marketing platforms available on the market.

“wave integration with handy tools”

Pros

The software is easy to use and it connects well with Wave.

Cons

Wave integration does have a few glitches, like customers occasionally disappearing. When updates are made some customers also get duplicated instead of syncing properly.

“helpful lead tracking setup”

Pros

One thing that worked well for me was the lead feature especially being able to see lead age and how clearly it separates clients from leads.

Cons

The email side wasn't very good since messages were ending up in the client's spam folder.

“friendly and approachable design”

Pros

The best part about this software is how approachable it feels and not intimidating at all.

Cons

Free trial is so limited in terms of features that it really can't be used on its own which makes it feel pretty pointless.

“powerful tools for daily work”

Pros

Packed with effective features that support my daily work. Using this software even teaches me new things and gives me ideas for organizing my work more effectively.

Cons

The learning curve can feel a little steep at times.