Anonymous
Mid Market, 51-100 employees
“Big advantage to have!”
Pros
Creating separate sales rooms for every high value account has been a big win especially with dedicated points of contact for each stage and a mutual action plan that keeps expectations aligned across teams. The native HubSpot integration was also really helpful because it let us push all our leads directly into the platform. On top of that, setup and rollout across the whole organization took less than a day.
Cons
Nothing comes to mind at the moment.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sharath M.
Small Business, 11-50 employees
“powerful insights and collaboration”
Pros
Right away, this software felt like a well rounded platform. It connects nicely with our CRM and other customer management tools and the ability to use it across multiple devices makes it especially flexible. The AI driven insights are genuinely useful for spotting important areas that need attention at the right time. I also appreciate the advanced search features and how user friendly the system is overall. It has given us a dependable space for collaboration between employees and employers, while also making document creation and distribution much more efficient. On top of that, it offers detailed visibility into how prospects are engaging with sales and their customer support team has been extremely committed to making sure the software fits our needs.
Cons
I don't have any complaints about the software. The service it provides has been excellent.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Anna S.
Enterprise, 500+ employees
“faster sales and better buyer connections”
Pros
Helps create stronger, more meaningful connections between sellers and buyers. It keeps the sales process more organized, improves the overall buyer experience and offers useful tools that help connect what sellers offer with what buyers actually need. It also saves time since the sales cycle does not drag on for too long.
Cons
I do not have any real complaints about this software. It has met my expectations well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Srishti G.
Mid Market, 51-100 employees
“Helps a lot!”
Pros
Sales move faster with this tool and it gives RevOps and SalesOps teams solid support. It also helps the sales team right from the top of the funnel and the MQL to SQL conversion rate is above 60%.
Cons
The content management side still needs to be more effective.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Helsnae M.
Small Business, 11-50 employees
“better lead flow and support”
Pros
Helps us put lead management into practice in a way that gives customers more reasons to choose the company's products and services. On top of that, its data driven extension supports a more smooth buying journey. Another really valuable part of the tool is how clearly it enables a precise implementation process. The platform also provides strong customer support and keeps communication flowing consistently.
Cons
Area that still needs work is building a faster communication stream so buyers are supported more efficiently while all lead management strategies are fully carried out. Even though the tool offers plenty of support and conversational assistance, that communication flow could be quicker and better organized.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Enterprise, 500+ employees
“honest reviews and smart suggestions”
Pros
Something that really stands out is the honest reviews and helpful recommendations which make it much easier for customers to choose the right products. It also offers different ways to boost sales while making the overall buying experience more engaging, enjoyable and exciting.
Cons
I don't really have any complaints about it. The product has been extremely good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10