“Quick with suggestions”

Pros

On the calls where this software is working well, it delivers quick objection-handling suggestions, reminds me of earlier points about customers and helps with follow-up ideas. That kind of support gives me more confidence during conversations.

Cons

The problem is that when it hallucinates, remembers something incorrectly or suggests details a customer never actually mentioned, it can hurt my credibility right away. Those mistakes are pretty obvious.