“fantastic instant messaging for leads”

Pros

Something that makes this stand out is the instant messaging feature which helps me manage prospects even when I'm not around. That's a big reason I enjoy using this tool and it also makes lead collection very simple.

Cons

With so many useful features included, I really haven't come across anything to dislike about this tool.

“solid automation”

Pros

Really solid automation tool for working on Instagram. It helps organize the process and does exactly what I need it to do.

Cons

Nothing specific to complain about at this point although I still haven't used it extensively.

“positive experience”

Pros

Using this for Instagram automation has been a really positive experience. It does a solid job handling the tasks I need and has been very useful overall.

Cons

No issues from my end regarding the software.

“fantastic tool”

Pros

It is a fantastic automated tool for identifying and working with anonymous visitors.

Cons

The server response can be slow and the email templates offer limited customization and editing options.

“Stellar support”

Pros

Building automation with it is easy and the customer service is absolutely top notch.

Cons

It can feel pretty complicated at first especially for beginners or anyone without a development background.

“perfect for emerging brands”

Pros

For emerging brands or startups trying to stretch every dollar, this is a really valuable option. It gives you another shot at making a sales pitch when someone visits your website but is rushed or still unsure about checking out. I also had the chance to meet Larry, the founder, in NYC and he came across as very transparent and knowledgeable.

Cons

Most of the data is centered on North America so it's not as effective for international markets. If your audience is in North America though, it works very well.

“great help for lead capture!”

Pros

Having a dedicated support person has been one of the biggest advantages for me. The customer support here is easily some of the best I've come across, with real face-to-face calls and hands-on help for lead capture and platform integrations. I've been working with Shawn and he has been fantastic. He's consistently gone above and beyond to support me and offer advice for my business so I can get the best possible results from the lead capture process.

Cons

The only difficulty on my end is that I run a small business in a highly competitive industry so leads can be quite expensive at my scale. Shawn and I are still working through the path to better conversions but it has definitely been challenging. I'm still hopeful it will deliver success for my small business. For a medium or larger company though, this would feel like a very obvious choice.

“excellent support and follow-through”

Pros

Right from the time we signed up and got everything up and running, their team was proactive about helping us succeed. They checked in regularly, helped with integrations across our advertising channels and stayed involved throughout the process. Hailey has been our rep and she has gone well beyond what we expected.

Cons

The only issue we had at the beginning was that a few leads who responded to our email marketing didn't recognize our company and were frustrated about receiving emails from us. Since then, that situation has improved.

“Excellent tool”

Pros

The technology is excellent especially the different ways it helps us capture leads and keep nurturing them. It integrated into our system without any trouble and the platform is very simple to use. On top of that, our customer service manager, Olivia, has been amazing.

Cons

I don't really have any complaints. If anything, I just wish we were able to make use of even more of the features they offer.

“fantastic lead routing upgrade”

Pros

Since we started using this software, there's been a noticeable improvement in the way we manage leads. It goes beyond basic company information and gives us meaningful details on real people: names, email addresses, LinkedIn profiles and even insight into how they're engaging with us through the customer journey feature which has been excellent. That's made a big impact when it comes to sending the right leads to the right people on our team and has made our outreach much more effective. The Salesforce integration has also saved us a lot of time. Leads flow straight into our CRM automatically and can be routed the way they should be. It keeps everything organized and makes follow-up much simpler. Overall, it has really helped us stay efficient. On top of that, it's very user friendly. A lot of lead tools can be frustrating but this one was quick to get up and running and our team learned it fast. The quality of the data has been better than I expected and the volume of people it's able to identify has been especially impressive.

Cons

I can't think of any real downsides. Every now and then, Restore disconnects but it only takes a quick click to fix it.